Andrew Hooker is the future vehicles engineer at Thatcham Research, the motor insurers’ automotive safety, security and repair research centre. He believes this increase in vehicle complexity carries a danger that repair technicians will not be able to keep up with the skills required to return vehicles to OEM safety and appearance levels. He writes here exclusively for AM:
AIM-listed Quindell Portfolio, the provider of software, consultancy and technology, has announced a new agreement with Honda to handle a range of accident management services for the motor manufacturer's UK customers.
The insurance industry has reacted strongly against accusations made in a Channel 4 Dispatches programme last night that suggested insurers "maximise profit at the expense of doing what's best for the consumer" - but it conceded the market is in need of reform.