Transparent video communications could boost customer satisfaction in response to recent MOT changes, says CitNOW.
LeasePlan has announced plans to maximise value from ex-lease cars by selling directly to consumer via a new online sales platform dubbed CarNext.com.
Auto Trader's announcement that it will bypass traditional remarketing of fleet vehicles via physical auctions in a move to sell directly to dealers has been welcomed by Cooper Solutions.
Leasys has appointed Alessandrio De Santis as operations manager as part of an internal shake-up to support growth.
Aston Barclay has seen used car purchases completed via its Buyer App hit the £5m mark just eight months after the smartphone buying platform’s launch.
Nottingham residents are the least open to the idea of EVs, despite suggestions that a generally more open-minded approach in prominent university cities suggests “a link between high levels of education and a willingness to adopt”.
Franchised car dealers delivered an aftersales bounce-back to end Q1 following a slump in in the last quarter of 2017, according to autoVHC.
Following a “record year” of service plan sales generation, Emac has relaunched its corporate identity to provide a wider suite dealer profit enhancing services.
Dealers are securing consent for future marketing contact for nine out of 10 new customer sales enquiries, according to Marketing Delivery.
The Motor Ombudsman has introduced an online training course on the General Data Protection Regulation (GDPR), tailored to the requirements of garages.
Startline Motor Finance has welcomed Kevin Mooney as its new head of business intelligence to provide “expert data analysis”.
Diesel-powered used cars have risen 5% in value on Auto Trader during April, despite the proportion of online searches for diesel falling to an record low.
Auto Trader will bypass traditional auction houses in a shake-up the fleet remarketing that will enable leasing companies and larger fleet operators to sell ex-company cars direct to dealers before the vehicle is de-fleeted.
Motors.co.uk has partnered with Top Gear to give its car dealer partners' stock “even greater exposure” online.
“Car dealers need to make their pretty websites into e-commerce platforms”, iVendi chief executive James Tew has insisted following the publication of the finance specialist’s first-ever Report on Online Motor Retailing.
Mazda has extended its contract with Allianz Partners for a further five years.
Alphera Financial Services has picked up two awards for its innovation and customer service at separate industry events.
Santander Consumer Finance (SCF) has been selected by McLaren Financial Services to be its exclusive financial partner for the UK market - paving the way for flexible finance on the British-built supercars.
Used car prices declined 0.8% at BCA auctions during April despite demand for dealer part-exchanges sending their values to above £5,000 for the first time.
Motors.co.uk and GForces have teamed up to help used vehicle dealers connect with customers on Facebook Marketplace - delivering enhanced customer reach.