The UK automotive industry is faced with the most significant period of disruption in its history.
Amid news of a 10% UK showroom sales decrease since 2010, a Servicing Stop survey has revealed 64% of motorists are likely to buy their new or used car online.
Mercedes-Benz Cars UK has taken to YouTube and television to promote its Approved Used Cars offering in a ‘Perfect Match’ multi-media advertising campaign.
Web micro-sites could be an answer to the consumer’s desire for a slick, tailored experience from dealers. Autoweb Design will reveal more at AM Digitech 2018.
Consumers typically pay 68% more on the advertised price of a car when using finance compared to those paying outright, according to Auto Trader.
IVendi has invested more than £3m in a tracking tool, “event store” which will provide a full audit and log of consumer actions online.
Three car hire websites are now legally committed to be clear and transparent about the charges customers have to pay after Competition and Markets Authority (CMA) enforcement action.
The full line-up of speakers at April’s DigiTech tackling the digital and technological challenges facing automotive retailers, has been confirmed.
Hyundai has appointed insight agency Kantar TNS and customer experience management software specialist Medallia to boost its customer experience programme.
Suzuki has ended its successful marketing partnership with Saturday Night Takeaway hosts Ant McPartlin and Declan Donnelly.
BCA has welcomed the dismissal of a £21.5 million claim brought against BCA Trading Limited by the founder of Tradeouts Limited.
Andrew Heywood of Modix UK will tell AM DigiTech delegates that digital retailing will become engrained in the car buying process
Buyacar has highlighted car dealers’ “dash to pre-register cars” by identifying the top 18-plate used car bargains for potential customers – just weeks after the March plate-change got underway.
BCA has announced the trial of a new mobile buyer app following feedback from its customer base, so customers “never miss an opportunity”.
Santander Consumer Finance has introduced a new Propensity Modelling tool which it claims will help dealers improve their finance renewal rates.
Ford will sell cars in the Next store at Manchester’s Arndale shopping Centre after becoming the latest partner of Rockar’s omni-channel car retailing platform.
CitNOW has revealed new categories and sponsors for its 2018 Video Awards, celebrating the best use of video technology in the industry.
Cap HPI has struck-up a new partnership with online classifieds specialist Shpock after the business established its own online automotive marketplace.
GForces’ partnership with Gubagoo has seen 50 retailers sign up to a new customer communications solution, having only launched in December last year.
The AA has bought the used car classifieds website VCARS, four years since they formed a partnership which led to the AA Cars brand.
MotoNovo Finance has celebrated a 94.5-out-of-100 rating average from almost 290,000 car buyers who have rated its funding product.
Hyundai’s dealerships have been assured they still have a major role to play in the future of the brand after it unveiled plans for further digitalisation of both the new car selling process and aftersales.
A CarShop survey aiming to deliver insight into the attitudes of women to the car buying process has found that many are at ease with entering a showroom, but do not like to engage in negotiations.
New epyx managing director Aditya Varadpande has said that he will “build on the company’s achievements” to drive growth for the motor industry e-commerce specialist.
AutosOnShow is accelerating its expansion plans with the appointment of Jonathan Higham as its new managing director and Jason Jeggo as head of sales.
