Accident Exchange celebrating 15 years in business with claims that it has helped dealerships generate £2 billion of previously untapped revenue from around 350,000 satisfied motorists.
Epyx is aiming to recruit more garages to its 1link Service Network in order to handle an increase in the average age of vehicle on the e-commerce platform.
Infiniti is set to appoint seven authorised repairers to provide support to its current dealer network.
RCI Financial Services has appointed Verex to manage motor insurance schemes for Renault and Dacia as the brands introduce new seven day and annual policies.
More than 10 million UK motorists could drive a vehicle with an illegal and dangerous tyre during 2016, according to TyreSafe research.
MOT testers and managers will be able to take a new qualification which aims to achieve new professional standards and improve the skills operating within the industry.
WhoCanFixMyCar.com has teamed up with Confused.com to launch a fully integrated new service which aims to satisfy more motorists’ servicing and repair requirements.
Dealer networks and carmakers must make consumers aware of the expertise and varied services available at workshops, an NFDA consumer attitude survey shows.
Fix Auto Edinburgh West has completed a major new development to double the size of its facilities.
After 22 years of service Ford of Europe has renewed its parts analysis contract with existing supplier Clifford Thames.
Aftersales systems company Clifford Thames has won contracts with BMW and Mercedes-Benz.
Epyx, provider of fleet service booking network 1link, is devoting "all available resources" to fully restoring functionality after a 24-hour outage.
Fix Auto UK celebrated a hat-trick of successes at the British Bodyshop Awards, its network partners accepting awards in front of 800 guests.
Vertu Motors are focussing on “controlling the controllables” as they reap the fruits of their labour in aftersales and a growing market to record a £2.4bn turnover for the year ended February 29.
Automotive video specialist CitNOW has appointed Jason Jeggo as its new head of sales for the UK market.
Mapfre Abraxas has added a new service plan proposition to its existing product range available to dealers.
Multi-technician teams may boost labour hours and customer satisfaction
Alternative-fuelled powertrains, the connected car and even ‘virtual’ technicians are changing how franchised dealers will provide, and profit from, aftersales.
Needing more and varied parts to fulfil aftermarket demand raises logistical challenges whilst the rise in self-diagnosing vehicles offers opportunity.
Volkswagen is rolling out the use of hand-held tablet devices and video in dealerships in a bid to transform customers’ aftersales experience.
A new study by Accident Exchange has highlighted that nearly 10% of all collisions last year involved new 15 and 65-plate vehicles.
Thatcham Research will showcase the bodyshop of the future at its Repair Focus conference.
Vauxhall improves its fleet aftersales offering with new fleet service plans and warranties which secure a company car's business within the franchised network.
A range of service plans have been introduced by Mopar, the service, parts and customer care division of Fiat Chrysler Automobiles UK.
Northern Ireland BMW retailer David Prentice has retained Accident Exchange as its accident management provider following continued growth in bodyshop revenue and customer satisfaction.
