National Tyre Distributors Association and TyreSafe is warning dealers that sell incorrectly labelled part-worn tyres face prosecution.
JCT600 has taken on 23 new apprentices as part of a drive to recruit new talent which will see a total of 100 working across the business by the end of 2015.
The AA has launched its own online service designed to help motorists maintain all aspects of their vehicle ownership.
Oil supplier Castrol has developed a new oil change product containing a unit with new oil and filter that could cut the time of an oil change to 90 seconds.
Nissan is extending its You+Nissan customer service scheme with two separate aftersales initiatives previously only available in some locations.
Bodyshop franchise Fix Auto UK has appointed Mark Hutchins as business development manager.
The average UK car owner is prepared to travel a distance of 5.7 miles to get their car serviced, according to new data from whocanfixmycar.com.
Used car service plan opportunities are being routinely ignored by many franchise dealers, says The Warranty Group.
Volkswagen Commercial Vehicles has launched an online service booking tool for for routine servicing and maintenance.
Dealers who offer their own service plans have a distinct advantage over those who only sell manufacturers’ products.
Bodyshop courtesy car provider Circle Leasing is using social media platform Twitter to promote a Fiat 500 offer.
New research has revealed that a fifth (20%) of car owners have skipped their car’s service or other maintenance and repairs over the last twelve months.
Volvo’s car service network is the most satisfying in the UK, according to the latest JD Power 2015 UK Customer Service Index Study.
Car dealer Lookers, number four in the AM100, has reported the seventh successive year of profit improvement in the six months to June 30, 2015.
Volkswagen Commercial Vehicles is offering a year’s free roadside assistance to help attract older vans for servicing.
Only 42% of company car drivers see maintenance of their vehicle as their own responsibility, according to a survey by Venson.
The first steps have been taken to ensure the National Association of Bodyshops and the VBRA promote the crash repair sector with a unified voice.
Fix Auto UK has increased its foothold in the North West of England with Wilson and Co of Bolton becoming the latest bodyshop to join the network.
Manufacturer warranties are 10 times more likely to encourage new car buyers back to the franchised workshop than service plans, according to Castrol Professional and Trend Tracker.
Vauxhall has introduced VX360; a programme that allows onsite expert technicians to video recommended repair work and share it with owners immediately via mobile and email.
Vehicle safety recalls have been a major industry news item this year. Frustrating for dealers because there is always the inherent reputational/confidence risk that accompanies such news, it can however also be an opportunity, argues EMaC MD Angela Barrow.
Proposals in this week's Chancellor's Budget to consider a four year wait until a vehicle's first MoT test have been criticised by the chief of Warranty Direct.
Paint and upholstery protection, valeting and SMART repair can boost customer service scores as well as your bottom line.
Dews Motor Group has launched a 24-hour email service for its aftersales customers.
What effect does the heat have on our car owners? WhoCanFixMyCar.com provides analysis of the impact of the recent high temperatures.
