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Why Toby Partridge thinks dealers need to be bloody-minded
Toby Partridge talks about moving from running BMW’s Park Lane site to being his own boss at Partridge of Hampshire BMW & Mini
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HR Owen chief Ken Choo on turning car ownership into membership
HR Owen wants its customers to feel like members of an elite club rather than owners of a car, says chief executive Ken Choo
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McGurk Performance Cars MD John McGurk on offering perfect service
Sitting at the centre of a triangle of three Aston Martin dealerships and a stone’s throw from the manufacturer’s HQ in Gaydon, Warwickshire, McGurk Performance Cars has carved itself out an impressive niche between the brand’s franchised network and other independent specialists.
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JCT600 chief executive John Tordoff 'has faith in the future'
John Tordoff had no intention of working in the family firm, but a love of business rather than cars led him to the hot seat
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Ringways MD Stephen Russell: Tough calls prepared us for prosperity
After becoming Ringways' MD on the cusp of the last recession, Stephen Russell believes the hard choices he made then laid the groundwork for prosperity now
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Drive Motor Retail MD Chris Roberts: 'We manage everything to the nth degree'
Chris Roberts was enticed to return to running a dealer group after five years away from the MD’s chair. Doing it well is still all about people and process
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‘We see cars as fashion,’ says designer Afzal Kahn
Afzal Kahn believes his high-end, coach-built designs offer a lucrative opportunity for the right independent dealer partner
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How Cartime's Matt Kay went confidently into the unknown
Matt Kay had no experience, no funding and no stock when he sold his first car 18 years ago, but it was the beginning of his current 700-car business
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Hepworth MD Stephen Brighton: ‘I want that sense of family’
Hepworth Group MD Stephen Brighton wants to grow organically and boost profits, but not at the expense of his staff.
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Donnelly Group aims to be 'No1 in Northern Ireland'
Donnelly Group MD Dave Sheeran says he is using his manufacturer-side experience to boost business while preserving the Northern Ireland group’s customer values
