Dealers are securing consent for future marketing contact for nine out of 10 new customer sales enquiries, according to Marketing Delivery.
The Motor Ombudsman has introduced an online training course on the General Data Protection Regulation (GDPR), tailored to the requirements of garages.
Many business advisors and leading automotive consultancy firms have fundamentally misguided thousands of car dealerships across the UK, with regards to GDPR.
EV car sales opportunity in London could be curbed by a lack of charging infrastructure, according to Environment Committee
The motor trade faces challenges around the General Data Protection Regulation, that comes into force two days later on May 25, governing how we all use customer data in our communication and marketing.
Speculation that Michael Gove will ban the sale of some new hybrid cars is creating unnecessary confusion in the industry and among consumers, says Colliers International’s Automotive Viewpoint report.
GDPR has been putting the frighteners on virtually every business in the UK for the past 12 months and with D-day finally on the horizon, there’s no escaping the panic any time soon.
Bodyshops may face a challenging long-term future as the European Commission proposes road safety measures, including mandating autonomous emergency braking.
Lookers will be undertaking a carbon-neutral charity challenge, Lookers Electric Charge, relaying EVs over 2,000 miles in aid of Ben.
The National Franchised Dealers Association has welcomed business secretary Greg Clark’s approach toward greener diesels in the forthcoming Road to Zero policy.
Ben is showing support to the industry during Mental Health Awareness Week and announced that its blogs on anxiety and depression are the “most popular” among website visitors.
MP swaps The Houses of Parliament for car auction house Member of Parliament The Rt Hon Sir Oliver Heald QC MP swapped The Houses of Parliament for the auction house with a visit to Letchworth Motor Auctions. Heald visited the auction group’s Hertfordshire facility as part of a fact-finding opportunity organised by the National Association of Motor Auctions (NAMA) member. The MP for North East Hertfordshire, was keen to take up the offer of a site visit as part of a bid to gain a better understanding of how motor auctions are operated and see the employment and business opportunities available in the sector. NAMA said in a statement “It was also an opportunity for him to see the significance of the site to the local economy”. Louise Wallis, head of NAMA, was on hand to highlight to Sir Oliver Heald a number of industry issues, including Brexit, the changing legislation and consumer approaches to diesel-fuelled vehicles, mileage fraud and debit card charges which are costing the industry almost £1.8 million a year. Wallis said: “The visit provided an opportunity for Sir Oliver Heald to find out more about the Letchworth Motor Auctions, and the importance of motor actions to the UK economy.”
The majority of motorists don’t know that dealers’ sales staff should discuss their financial details when buying a car in finance.
Close Brothers Motor Finance has issued its top five tips to help car dealers achieve GDPR compliance after identifying a need for a quick and easy guide to the new legislation.
The National Association of Motor Auctions (NAMA) raised over £14,000 for the motor industry benevolent fund (BEN) during its annual AGM in Lisbon, Portugal.
The Driver and Vehicle Standards Agency (DVSA) and Trading Standards are investigating how Vauxhall has handled fires involving the Zafira 'B' people carrier.
BMW has been criticised for not making DVSA safety officials aware of a fault which led to one of its cars being involved in a fatal collision.
The Institute for the Motor Industry has presented new information related to the regulation of technicians working on electric vehicles to the Parliamentary Secretary of State for the Department for Transport.
AM is hosting a free webinar this morning which will help car dealers deliver a positive answer to the question ‘Are you GDPR ready?’ in association with eDynamix.
Dealers that make mistakes with their customers information risk losing their business, according to new research by Marketing Delivery.
A summary of some of the main changes this April in employment law and taxation and what impact they are likely to have on those in the motor trade.
The Government’s gender pay gap reporting demands could “remove barriers” and create greater opportunities for women to rise to the top of the automotive retail sector, it has been suggested.
The Financial Conduct Authority has re-stated its intention to focus on transparency, affordability and car dealers' comission arrangements in its Business Plan 2018/19 as an investigation continues into the motor finance sector.
IVendi has invested more than £3m in a tracking tool, “event store” which will provide a full audit and log of consumer actions online.
The Financial Conduct Authority (FCA) has warned it will take action against insurance firms failing to to promote transparency and shopping around.
