The public is to be given greater control over the personal data companies hold them – including the right to be forgotten.
The FCA has set out its main areas of focus for its investigation into the motor finance industry in the UK.
Car buyers using PCP car finance deals are safe, say motor retailers, but questions remain over clarity and transparency.
Eye-catching headlines led to confusion over the detail of the government’s 2040 ban on new “conventional petrol and diesel” vehicles as many mainstream media outlets initially overlooked the omission of hybrid vehicles from the proposal.
GDPR could cost UK car dealers who are careless with customer information up to £17.5 million under new EU data protection law.
The government has outlined plans for an outright ban on the sale of conventional petrol and diesel vehicles from 2040 as part of its Air Quality Plan for Nitrogen Dioxide.
The Motor Ombudsman has reported a 13% increase year-on-year in the level of contacts handled by its team of legally-trained adjudicators in Q2 this year.
The chairman of the government's Treasury Select Committee described a visit to Inchcape’s Loughborough Mercedes-Benz facility as “an eye-opener” after accepting an invite to visit from the NFDA.
The Ben charity will take the pulse of those employed in the automotive industry via a survey which seeks valuable insights to help shape its future services.
Ben has launched a new campaign to encourage workers across the automotive industry to have a healthier lifestyle.
As the sales practices around motor financing are increasingly brought into the spotlight, it has become clear that something must change.
Technology from EnquiryMAX has been launched to help dealers achieve full compliance with FCA investigations into PCP sales.
A used car dealer who left 17 customers out of pocket to the tune of £95,000 has been banned from acting as a company director for seven years.
The Financial Conduct Authority has published proposals to require dealers to better manage risks of non-compliance in staff's pay and performance management.
Car retailers have come under fire for their approach to finance sales after undercover newspaper reporters found sales executives were offering new car PCPs to and minimum wage earners and the unemployed.
Ben, the motor industry charity, has revealed that financial worries are the main concern for automotive employees.
The National Francised Dealers' Association (NFDA) has warned dealers of the need to understand the upcoming General Data Protection Regulation (GDPR) in May, in order to avoid "harsh fines".
The Bank of England has told banks to set aside an extra £11.4 billion to protect the economy from a financial crash as car finance and credit card debt lending continues to “increases rapidly”.
An apprentice who hadn't been provided with training or the right equipment suffered broken feet after a wheel swap job ended badly.
The forthcoming EU General Data Protection Regulation (GDPR) may radically change dealers' digital interactions with customers. They need to be ready.
FCA’s compliance consultancy consumer director Andrew Smith has said that “dealers need a dramatic culture shift ahead of the Financial Conduct Authority’s (FCA) 2018 review”.
Seven in ten businesses have not allocated any budget to facilitate compliance with stringent new data protection legislation being implemented in May, 2018.
Podcast service Acast has teamed with Apple CarPlay and Android Auto to enable drivers to listen to podcasts safely.
The NFDA has highlighted the replacement of the Bills of Sale Acts with a new Goods Mortgage Act as the key issue to emerge from a Queen’s Speech.
Car dealers are being targeted by criminals making fraudulent car finance applications. Sgt Kate Jackson of the NVCIS explains how to spot them.
