Citroen UK has appointed Helen Bradshaw as its marketing director following Jules Tilstone’s promotion to become global head of marketing for the DS brand.
As consumers become ever more critical of the sales experience, car dealers have a growing toolkit to assess how their employees perform
All the details on the speakers and topics at the first AM and the Institute of the Motor Industry (IMI)'s People Conference on June 12.
Employers need to apply more creative ways of finding and nurturing young talent in order for their own business to bloom, according to Tokunbo Ajasa-Oluwa, head of Go Think Big.
The Institute of the Motor Industry will launch a new online calculator later this year which will enable businesses to evaluate the potential return an apprentice could provide within and beyond their apprenticeship.
Citroen UK has appointed Arnaud Leclerc as its new managing director for the UK and Ireland.
David Moyes and Manchester Utd could have learned a lot from the latest management changes at Ford.
Volkswagen Commercial Vehicles has appointed Chris Black to the newly created role of head of fleet.
McLaren Automotive has appointed Jolyon Nash as its executive director, global sales & marketing and member of the board of management.
The increasing presence of a more professional independent sector will help raise the perception of automotive retail as a whole, according to the Independent Garage Association (IGA).
Ex-Army mechanical engineer John Cameron has taken the mobile SMART repair Revive! franchise in East Lothian.
Vertu Motors has presented awards to its staff to highlight the dedication and quality of their work.
Barry Holt of Blue Bell Crewe, has retired from his role as dealer principal after 28 years with the Blue Bell Group.
A former motor trade finance specialist has swapped figures for letters in retirement and is now a published author.
Carmakers tell dealers they want great customer service, but sales demands mean shifting units still carries a higher bonus. AM asks analysts, manufacturers and dealers if there is a better model.
The effect of personal contract purchase (PCP) deals on customer loyalty and car dealer incentives.
The first graduate trainee at dealer group Vertu Motors has progressed into a senior role at Bristol Street Motors Lichfield.
Transforming a regional business into a national company and increasing turnover from £250 million to £1 billion can only succeed if its people are genuinely at its heart, according to Daksh Gupta, CEO of Marshall Motor Group.
‘Passionate’ staff have no place in the motor retail business, says Geoff Burch
Michael Stewart has joined Nissan Motors GB as corporate sales planning manager where he will head up corporate sales planning and marketing.
By creating a new management and leadership development programme which identifies and addresses the skill gaps, Vauxhall has generated an unprecedented level of support from its dealer network.
Dealer group Ford Retail, which operates 65 Ford sites in the UK, has redefined what makes a good sales executive after analysing the personality traits and abilities of its top salespeople.
AM's May issue asks if manufacturers have struck the correct balance between target-driven volume sales and the controls they place on a customer’s brand experience.
The Institute of the Motor Industry (IMI) has acquired an e-learning system which is used to train light vehicle technicians in over 200 colleges in the UK and Ireland for an undisclosed sum.
Dealer groups are being warned not to disregard management training if employers are to reach their maximum potential.
