A dabble with an online artificial intelligence platform proves a dispiriting experience for AM's regular columnist Professor Jim Saker, emeritus professor of Loughborough University's business school and president of the Institute of the Motor Industry.
Be quick, accurate and timely with your customer communications and ensure your data is accurate, and the agency model can provide plenty of dealer sales opportunities.
Daksh Gupta has vowed to maintain his interest into motor retailing after he revealed he has accepted a business leadership role outside the automotive sector.
Seasoned veteran Graeme Potts insists that franchise motor retailers will continue to be the indispensable interface between manufacturers and customers.
Lookers has officially opened a new Nissan dealership in Sunderland following an extensive £1.8 million transformation
Consumer organisation Which? has awarded ORA Funky Cat with a Best Buy in the medium-sized car category.
Investors in People has awarded vehicle remarketing experts Aston Barclay We Invest in People accreditation.
Cox Automotive has secured ISO certification for both health and safety and environmental management for all its UK-based businesses and locations
Carwow has unveiled a comprehensive new global rebrand to support its ambitious growth plans for the UK, Germany and Spain
Automotive repair business Steer Automotive Group has achieved PAS 2060 accreditation across all 98 repair shops.
Used car marketplace EpiCar is offering dealers who register on its platform a first vehicle purchase with no platform commission fee.
Ford customers will be able to charge their EVs using energy tariffs specifically designed to enhance the ownership experience.
Independent garages should consider the increasing demand for EV tyres, according to Cleevely Electric Vehicles.
The 2024 AM Awards is now open for entries from car dealers and vehicle repairers.
The UK's vehicle assembly plants are expected to produce about a million cars and vans this year, well above an earlier forecast, according to the Society of Motor Manufacturers and Traders (SMMT).
In part of a multi-million-pound investment, BMW Group UK has upgraded its roadside assistance programme with the introduction of 72 new service vans.
A salesman who brawled with colleagues at Ron Brooks Toyota and Suzuki in Mansfield and threatened to return with a shotgun has received a suspended prison sentence.
Andersen EV is to partner with Stratstone Porsche Centres in the Midlands and North West to help more customers make the switch to electrification.
Advertising watchdog ASA has taken Renault UK to task over misleading environmental claims.
GWM ORA said its network growth has exceeded the Chinese EV brand’s own targets, with 16 retail partners appointed in under one year of operations
The lack of incentivisation for private motorists to choose electric vehicles has again been highlighted by the Society of Motor Manufacturers and Traders as it fears the uptake of zero emission vehicles is "plateauing".
Phillip Williams, founder and non-executive director at Oodle Car Finance, looks at what Consumer Duty means in practice and offers some pointers on navigating the new regulations.
Dealer groups are facing major buying restrictions or even total bans at auction in a bid to protect cashflow, according to Shoreham Vehicle Auctions.
Pentagon has struck a dealership agreement with Chinese EV manufacturer BYD at its Tritton Road site in Lincoln from early 2024.
The Vertu Motors group is working with cap hpi to help manage risk and optimise profits in a volatile used car market
Tactical EV registrations by manufacturers could impact used prices and increase demand, according to INDICATA UK’s latest insights report.
The Driver and Vehicle Standards Agency (DVSA) has completed a landmark prosecution of an independent repair garage for fitting unsuitable parts to a vehicle which would consequently make it illegal to drive on the road.
More than four out of 10 dealers (44%) anticipate that used car buyers will hang on to their petrol and diesel cars
Leading automotive companies in the United Kingdom have committed to ensuring that women constitute 30% of their workforce within the next six years
Luke Laurence at the Crown Suzuki dealership in Hendon, North London, has become the first individual to win The Motor Ombudsman’s National Garage Star Award.
