Rollout starts of Arnold Clark Autoparts trade parts website for workshops

Arnold Clark Autoparts has launched a new website that enables its trade workshop customers to source and order parts online.

Initially available for its Glasgow site, the website will be rolled out across the business soon, giving independent workshops 24-hour access to parts deliveries.

Users can browse parts and compare pricing options, and see which parts are available for any vehicle using the vehicle registration look up tool. Access is available 24 hours a day.

Craig McCracken, group factor manager at Arnold Clark Autoparts, said: “The new website is an invaluable tool for our trade customers looking to maximise efficiency, allowing them to arrange delivery of the parts needed for the following day.

“The go-live of the new site is the latest step in a series of innovations we’re working on to help our customers, and really make the most of the digital tools available that help us serve our customers in a quicker way. Waiting on hold to see if certain parts are available is now a thing of the past.

“We have a huge range of aftermarket products available online, but customers can benefit from our strong relationships with many manufacturers. We have access to parts stock from any vehicle manufacturers not represented on the site but who are within the Arnold Clark group.”

The trade website offers customers a live chat feature, which customers can use to check stock levels of a product or receive fitment advice.

Sales through Arnold Clark Autoparts’ new trade website can be attributed to customers’ existing trade accounts or paid for by card. Qualifying transactions can earn customers A-Points, which rewards garages for their spend. With an increased range of available qualifying products, garages can quickly accrue A-Points to spend on the latest tech, holidays, and cinema trips.

Arnold Clark Autoparts was recently named the ‘Factor of the Year’ at the CAT magazine Awards 2023. 

A division of AM100 car retail group Arnold Clark, the Arnold Clark Autoparts operation has branches across Scotland, Northern England and the Midlands.

It recently extended its South Street premises in Glasgow and opened a new branch in Chesterfield at the end of 2022.