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EV confidence targeted by new ‘Hyundai Promise’ approved used car scheme

Hyundai Kona EV

Hyundai Motor UK is aiming to boost consumer confidence in pre-owned electric vehicles (EV) as part of its new ‘Hyundai Promise’ approved used car scheme.

The Korean carmaker’s new initiative sees all approved used vehicles bought via its franchised retail network subject to stringent safety and condition checks and delivered with a 30-day, 1,000-mile exchange agreement and driveaway insurance.

Hyundai’s used car ‘promise’ also includes a minimum 18-month manufacturer warranty for all cars up to 42-months-old and 12 months roadside assistance in a move which it said brings “ultimate peace-of-mind and clarity for used car buyers of all powertrains”.

A statement issued by the brand today (August 12) added: “To support this, Hyundai said that its dealers will undergo extra training to better support customers who are looking to purchase electric and hybrid vehicles, taking into consideration their specific needs and questions, as well as helping them navigate and understand the available technologies.”

Hyundai Motor UK managing director, Ashley Andrew, said: “Hyundai was one of the first manufacturers to introduce such a generous five-year warranty on its new cars, founded upon absolute confidence in our products.

“Now, with Hyundai Promise, we have an Approved Used offering that delivers the same kind of peace-of-mind to customers.

“It has been designed to encompass the entire Hyundai range, including a special focus on demystifying the world of second-hand electrified vehicles, giving them confidence in the car they’re buying, ultimate flexibility in how they buy it and peace-of-mind during their ownership.”

The Hyundai Promise scheme lays down the following list of guarantees for customers:

With Hyundai Promise, customers benefit from the following services:

  • Minimum 18 months manufacturer warranty
  • 12 months roadside assistance
  • Multi-point safety and condition check
  • Independent vehicle history and mileage check
  • Driveaway insurance
  • 30 days/ 1,000 miles exchange agreement
  • £250 excess cover
  • Flexible finance solutions
  • Guaranteed trade-in offer
  • Electric car experts

Like many car brands battling to meet new EU emission legislation, Hyundai is attempting to drive its EV sales and secured an increased supply of its Kona EV earlier this year to help boost its volumes.

On Monday the OEM also announced that it will use its Ioniq model name for a new dedicated EV sub-brand, with three new EVs set to be launched in the next four years.

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  • hetty - 13/08/2020 10:26

    Just a total joke , no used cars to sell , 6 weeks delivery when you do buy , invoice not generated it just gets worse month by month . Please concentrate on the basics of running a business then we may get somewhere .