Driver Power
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Car Manufacturer News 24 AprLexus named best manufacturer by Auto Express Driver Power
Lexus has been named as the Best Manufacturer in the Auto Express Driver Power Survey for the third consecutive year.
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Car Model News 18 AprPeugeot 3008 tops Driver Power 'best car to own' survey results
Peugeot’s 3008 SUV has been named as the ‘best car to own’ following positive customer feedback from owners who took part in the Driver Power Survey 2018.
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Car Dealer News 7 JunCustomer service highlighted in Skoda Superb Driver Power survey win
Skoda has topped the Driver Power car survey standings after owners told the annual study that the Superb saloon and Yeti hatchback were the UK’s “best cars to own”.
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Car Dealer News 29 MarBest and worst dealers for customer care revealed in Auto Express Driver Power survey
A Peterborough Kia dealer, a Shropshire Honda dealer and an independent in the East Midlands have come top in a poll of the UK’s 1,000 best dealerships.
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Car Dealer News 20 JanGroupe Renault UK recognises 'Dealer Excellence' at awards
Groupe Renault UK handed ‘Dealer of Excellence’ status to 17 of its UK sites as it announced the winners of its annual ‘Auto Express Driver Power – Dealer of Excellence’ award programme.
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Car Dealer News 27 JulRenault dealers leap 12 places to top Driver Power survey
Renault’s franchised dealers soared to the top of the customer satisfaction charts with a strong showing from 38,000 surveyed customers in the annual Driver Power dealer chart.
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Car Model News 20 AprTesla and Renault EV owners are most satisfied with their cars, Driver Power survey shows
The Tesla Model S has come top in the Driver Power survey of 50,000 car owners. Runners-up in the Auto Express survey were the Renault Zoe and Renault Kadjar.
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Car Dealer News 2 MarDriver Power survey set to put Renault UK dealers to the test
Renault UK’s top dealerships will have their customer service put to the test after the brand teamed up with Auto Express to establish Driver Power Dealer of Excellence programme.
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Market Insight 17 AugFailure to find the fault is the biggest complaint consumers have with car dealers
Car dealers are failing to identify faults in their cars, according to thousands of owners surveyed Auto Express.
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Opinion 22 AprGuest opinion: failure to answer calls costing dealers a fortune in lost business
The `overspill’ calls we take for car dealers, 70% relate to aftersales and service enquiries, 20% are for parts, while on average 10% are new sales enquiries
