Car brands are expected to put more focus on customer service from 2018 now that the UK’s new car market evidently passed its peak in 2016.
Mitsubishi Motors in the UK has teamed up with Rockar to launch a 'next generation omni-channel car buying experience' in the form of Mitsubishi Buy Online.
While the government continues to be accused of ‘demonising diesel’, registrations of new diesel cars in October fell by almost 30%.
The average UK motor retailer made a profit of almost £77,000 in September, an increase on the prior year of £8,600.
New car registrations are predicted to fall to 2.565 million units this year – a 4.7% drop on the record figure of 2.693m sales last year.
Drivers think recent demonisation of diesels is unfair, however they are allowing it to influence their choice of car, according to new research by the RAC.
Short-term pushes based on limited new model launches leave car manufacturer brands liable to sharp falls.
Sales executives at Arnold Clark are now working a five-day week, in a first for the car dealer group.
Dealers should expect ‘significant price inflation’ in the valeting industry as suppliers are meeting rising employment costs due to the uncertainty caused by Brexit.
Tia Spriggs, from Inchcape’s HA Fox Jaguar dealership in York, has become the AM100 dealer group’s first female master technician.
Research is to be carried out to establish the cost in UK jobs and lost business revenue from the proposed opt in consent based regulation for outbound telephone calling.
September’s 9% decrease in UK new car registrations has been reflected by a 4.1% reduction in vehicle production in the nation’s manufacturing facilities, the SMMT has reported.
Dealers looking to find ways to run more profitable operations can book a 20-minute session with ASE Global at Automotive Management Live’s profit clinic ahead of the one-day expo.
With only two weeks until the one-day expo at Birmingham’s NEC, the industry has begun the Automotive Management Live countdown.
Peoples, the largest independent dealership in Europe retailing only Ford cars and commercial vehicles, has posted a record turnover of £276 million in its annual report.
Pendragon is set to review and restructure its franchised dealer operations after issuing a profit warning to the London Stock Exchange.
The long expected slowdown in the motor retail sector is being felt by workers with a fall in pay rises across dealerships.
New car add-on product providers and dealer partners need to embrace digital including e-commerce as part of the sales process.
2018 will be the year of the used car, particularly diesels.
Cars in shopping malls aren’t such a surprising sight these days: indeed, Westfield in west London, where Seat has just opened its latest store, is also home to Bentley, Tesla, DS and Infiniti.
Renault is offering three-year 0% APR Selections PCP finance packages with low monthly payments across selected models for Q4.
Point of sale new car finance rose by 2% in value but fell by 8% by volume in August, according to the latest figures published by the Finance and Leasing Association.
Jardine Motors Group has opened the doors of its new Oldham Audi showroom following an £8m investment in the 17-car facility.
The SMMT has blamed uncertainty surrounding the future of diesel cars and a Brexit-induced hit to consumer confidence for a 9.3% slump in new car registrations during September.
Luscombe Suzuki Leeds has been hailed as the first dealership in the UK to be awarded a ‘working to become dementia friendly’ status.
