GForces will aim to help retailers improve their service through transparent customer feedback with the help of a new partnership with review platform JudgeService.
BCA has made changes to its Market Price valuation tool in order to “provide a greater level of accuracy for customers in every aspect of their remarketing activity”.
EMaC claims to have alleviated some of the administrative burden service plans present to its partner car dealers with the launch of a system which delivers quotations direct to the showroom.
TrustFord has teamed up with Cooper Solutions in an effort to enhance customer experience and unlock revenue opportunities via its 300 courtesy cars.
MotorCheck UK will supply Network Q dealers with in-depth reports and new sales tools after being named as an approved provider for the used car programme.
Caffyns has announced that it has installed Contact Advantage software across 12 of its franchised sites.
Harwoods Group is boosting its adoption of enquiryMAX’s customer enquiry technology following impressive results across its Bentley, Aston Martin and Jaguar operations.
We will each have our own style of management, but it’s important to recognise that research shows 42% of people leave jobs because of a bad manager.
Aftersales software solution provider autoVHC has announced the global rollout of its upgraded vehicle health check software following its acquisition by Snap-on earlier this year.
Auto Trader’s former head of product development, Tom White, has joined customer acquisition specialist The Lead Agency as managing director of its automotive division.
iVendi has moved its Wales head office to a Colwyn Bay premises four times the size of its previous base in Abergele.
GForces will extend the use of its NetDirector software platform into car dealerships in Africa through a partnership with one of the continent’s leading IT suppliers.
Arnold Clark has made key recovery experts at Keycare as its exclusive provider of key insurance for new and used car customers in the UK.
Five driven vehicle movement businesses have joined forces to form an on-line business platform for customers and suppliers.
Automotive training consultancy BTC has helped to export its sales processes and standards to an Egyptian dealer group which believes that “the UK leads the way when it comes to sales process”.
Andrew Page is aiming to become Britain’s leading distributor of Japanese and Korean car parts after acquiring specialist rival Solid Auto (UK) and recording £192 million turnover.
Peter Watts, Motors.co.uk director of dealer insight, is offering tips for retailers over Winter season.
The way trade buyers operate is changing, NextGear Capital learned on its recent UK wide auction tour.
DCML’s Dealer Car Manager BIK module tool makes the calculation of Benefit In Kind (BIK) quicker, more accurate and less daunting for fleets, according to Sytner Bradford Audi.
WhoCanFixMyCar.com has conducted a study off the back of research showing garages were quoting on average £45 more to women for the same job.
Buyers are making one or two visits at most, because they gain so much information from an online knowledge-base that dealership visits become a final-stage formality. What’s worse? Retailers are failing to capitalise on even that interaction.
Price is at the top of new car buyers’ considerations when buying, according to Carwow.
The director of the NFDA Sue Robinson has commented on the recent speech by London’s deputy mayor for transport Isabel Dedring.
Motors.co.uk has revealed its dealers’ ‘average days to sell a car’ was 48, in June.
Manufacturer warranties are 10 times more likely to encourage new car buyers back to the franchised workshop than service plans, according to Castrol Professional and Trend Tracker.
