Talent & People
Talent & People News
- Sportif Suzuki dealership appoints new husband and wife management team
- Address aftersales soft skills to improve customer engagement, urges Coachworks Consulting
- Cap HPI's Adrian Rushmore to leave business after ‘completing his mission’
- BCA UK Remarketing promotes Stuart Pearson as chief operating officer
- Cox Automotive promotes Kieran TeeBoon to managing director of Dealer Auction
- IMI accredits MG Motor UK’s Cecil Kimber College following investment
- Close Brothers welcomes former Barclays Business Rebecca McNeil as chief executive
- Camden Ventures' CEO David Hammond joins Cazana.com as non-executive chairman
- Bristol Audi hosts Bollywood-themed A7 and A8 launch event
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Staff surveys can give invaluable insight into dealership employees
A good staff survey can guide dealers on development, motivate workers and predict trouble
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Eight questions to… Dale Wyatt, director of automobile, Suzuki GB
Suzuki GB's Dale Wyatt explains why dealers will lose out if the industry adopts a ‘wait and see’ attitude to consumer, legal and technological changes.
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Gender pay gap reporting: what car dealers need to know before the April 4 deadline
Car dealers and other businesses have until April 4 to display the difference in what they pay men and women.
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Eight questions to… Sean Smith, fleet and used car manager, Isuzu
Isuzu’s Sean Smith on why sharing in-depth product knowledge is vital and why he gets his me-time at the gym
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Eight questions to… a head of dealer and direct marketing
Kia’s Sanka De Silva believes customer service can never stand still, that his legacy spurs him on and that planning a family holiday is the best way to relax
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‘Get the people with the right attitude into motor retail’
Giving employees the freedom to explore opportunities and try new things without fear of failure makes them more engaged, says Board Mentoring's Gillian Wilmot
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Car dealers 'must do their bit to fix technician shortage'
The UK motor retail industry ‘must take the skill shortage as our problem’
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Are your dealerships' managers stuck in a self-development catch-22?
Busy managers can struggle to spare the time needed to boost their efficiency
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Eight questions to... a general manager of retail operations
Mitsubishi’s Lucy Collins on keeping up with changes in online car sales and why she gets a thrill from audiobooks
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Eight questions to... a parts and customer care director
Sebastiano Fedrigo, FCA service, parts and customer care director, on how urgency drives the best results and why he is still amazed by Spotify.
