Salespeople need new digital skills, but experience should not be overlooked.
Phil Regan, Vertu Motors, on why confidence is so important for motor retail’s exciting first steps in e-commerce
The growing exodus of non-UK nationals in the run-up to Britain's planned departure from the EU threatens dealers’ operations
… but some dealers believe ‘sensationalised reporting’ of gender pay gaps could actually make problem worse as sector works to attract more women
Changes to the law on including overtime and commissions in holiday pay will be felt even more sharply on the bottom line as trading conditions toughen
Motivational incentives such as holidays, nights out, office perks or even charity work can pay dividends for car dealers
Jardine Motors Group’s Jason Cranswick on meeting technological challenges, getting the best from people and turning targets to dust
Arnold Clark’s apprentice recruitment manager, Suzanne Sherry said she still gets a kick out of seeing her recruits develop.
The NFDA and its members have launched a jobs website to attract young people
A good staff survey can guide dealers on development, motivate workers and predict trouble
AM daily (Mon – Fri) and Saturday newsletters, plus other news bulletins from our brand. You can unsubscribe at any time.
Automotive Management Live: Where franchised and independent dealers will find everything they need to know about operating a modern showroom and service and repair facility fit for the digital age.
When: November 8 2018
Where: Birmingham NEC
Winning the online car shopper with conversational approach
Our 45 minute webinar, in association with ContactAtOnce, will look at conversational commerce and how it can help reduce friction for consumers in the shopping experience.
Find out what features are in this month's, and future, issues
Automotive Management is also available in a printed format on a monthly basis