Talent & People
Talent & People News
- Jennings Harley-Davidson’s Scott Williams to participate in Three Peaks Challenge
- Rossetts Commercials’ Mercedes-Benz appoints Richard Wheeler as dealer principal
- Automotive industry needs to 'diversify or face dramatic skills shortage,' Auto Trader seminar reveals
- Car dealers warned of social media risks
- Suzuki GB announces three Annual Aftersales Guild Awards winners
- Porsche Cars GB names Marcus Eckermann as new managing director
- CitNOW promotes Sarah Sylvester to head of customer service
- Jonathan Buckley leaves the Hyundai Academy for RTS Group
- Moneypenny welcomes Mel Carlen as head of IT services
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Online sales: Should dealers retrain or replace staff?
Salespeople need new digital skills, but experience should not be overlooked.
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Eight questions to... Phil Regan, head of digital product marketing and e-commerce, Vertu Motors
Phil Regan, Vertu Motors, on why confidence is so important for motor retail’s exciting first steps in e-commerce
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Brexit ‘will make car dealership staff shortages worse’
The growing exodus of non-UK nationals in the run-up to Britain's planned departure from the EU threatens dealers’ operations
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Women in motor retail are paid 16% less than men… (plus full table of motor retailers)
… but some dealers believe ‘sensationalised reporting’ of gender pay gaps could actually make problem worse as sector works to attract more women
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Pay rulings put pressure on car dealer profits
Changes to the law on including overtime and commissions in holiday pay will be felt even more sharply on the bottom line as trading conditions toughen
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How car dealers can look beyond the bonus
Motivational incentives such as holidays, nights out, office perks or even charity work can pay dividends for car dealers
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Eight questions to... Jason Cranswick, commercial director, Jardine Motors Group
Jardine Motors Group’s Jason Cranswick on meeting technological challenges, getting the best from people and turning targets to dust
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Eight questions to… Suzanne Sherry, apprentice recruitment manager, Arnold Clark
Arnold Clark’s apprentice recruitment manager, Suzanne Sherry said she still gets a kick out of seeing her recruits develop.
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Selling school-leavers on a career in motor retail
The NFDA and its members have launched a jobs website to attract young people
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Staff surveys can give invaluable insight into dealership employees
A good staff survey can guide dealers on development, motivate workers and predict trouble
