Failing to report early suspicions of fraudulent activity to the finance regulator has left Bank of Scotland with a £45.5 million fine.
The National Franchised Dealers Association (NFDA) has described the Department for Transport’s (DfT) granting of a derogation for non-RDE compliant vehicles as “very positive”.
Jewelultra marketing director Lance Boseley has succeeded in raising over £2,300 for Ben after shining in the 2019 London Marathon.
The Financial Conduct Authority is freeing consumers from full back-dated interest charges when they partly pay amounts owed under ‘buy now, pay later’ (BNPL) finance deals.
There’s just one month to go until automotive industry leaders from Volvo, Allianz Partners and 1 Automotive take part in Thames Waterbike Ride for Ben.
FCA Group has withdrawn its proposal of a “transformational” merger with Renault after representatives from the French government stalled a potential deal.
The Financial Conduct Authority (FCA) and Prudential Regulation Authority (PRA) have fined R. Raphael & Sons plc (Raphaels) for failures in the management of its outsourcing arrangements.
The public accounts committee has criticised the Department for Education’s (DfE) “poor execution” of the Apprenticeship Levy after the number of new starters slumped by 26% in 2017/18.
The Motor Ombudsman launched its “#talk2resolve” consumer awareness campaign on Twitter, to highlight importance of motorists engaging with companies before contacting ADRs.
The latest round of Euro NCAP safety tests has found that the new Renault Clio and Mazda 3 hatchbacks are among the safest cars currently on sale.
The National Franchised Dealers Association (NFDA) has launched the Electric Vehicle Approved (EVA) scheme to certify retailers’ excellence in the electric vehicle sector.
Supercar retailer Motorhub has been fined £53,567 by National Trading Standards following a series of second-hand vehicle sales that misled consumers in “reckless” fashion.
The Government is being advised to bring forward its ban on the sale of new petrol and diesel cars from 2040 to 2030, in a new report from the Committee on Climate Change.
Rules proposed under the Government’s Good Work plan could have a big impact on car dealers that use agency workers
The Financial Conduct Authority’s findings on commissions, information disclosure and affordability have big implications for the motor retail industry
The Motor Ombudsman has recorded in excess of 12,000 searches and 25,000 article views on its Knowledge Base during the first quarter of this year, with service and repair complaints advice receiving top views.
FCA clarity on commission fees is good news, say most industry observers
There needs to be a sweeping change in the role of technology both at the point of sale and online, placing consumers in control of their finance experience and just as importantly to provide lenders with a rigorous record of the customer’s finance buying experience.
The FCA’s inquiry raised serious concerns about car dealers and brokers manipulating finance rates to increase commissions
PPI continued to account for the vast majority of complaints received by the Financial Conduct Authority (FCA) as the overall number of consumers demanding redress declined by 5% in the second half of 2018.
Ben has revealed that its "new-look" Christmas Ben Ball will be held in the Roundhouse London, with early bird booking discounts of 10%.
The FCA’s concern was around intermediaries, brokers and dealers not divulging key product features and other regulatory disclosures.
A car dealer who moved his home and business after receiving complaints from the buyer of a “dangerous and unroadworthy” BMW X5 has been jailed for 12 months.
Fiat Chrysler Automobiles has entered into an emissions pooling agreement with Tesla in order to avoid fines for violating new European Union emissions rules.
The introduction of GDPR over the last 12 months appears to be behind a slight increase in online motor finance conversion rates, says iVendi.