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Arnold Clark implements digital aftersales payments using Bumper

Arnold Clark has rolled out Bumper’s aftersales payment services across its network of 160 dealerships in Scotland and England.

It covers the in-store and online digital payment of servicing, accident repairs and MOTs as well as parts and accessories on the group’s Autoparts eCommerce platform.

Bumper’s payment solutions have also been embedded within Arnold Clark’s video health checks.

Scott Grant, Arnold Clark’s group aftersales director, said: “We are really excited to be working with Bumper to help further digitalise our aftersales processes. We have been impressed by the speed of the rollout, along with the support and reporting capabilities of their platform.”

Aftersales customers will be offered the option of Bumper’s interest-free Buy-Now-Pay-Later (BNPL) services, under the Arnold Clark Easy Pay banner.

The deal also provides a Pay-Now option for customers choosing to settle the full balance of aftersales work online.

Jack Allman (pictured right), CCO and co-founder of Bumper, added: “We’re delighted to be partnering with Arnold Clark, one of the biggest and most progressive franchised dealer groups in the UK.

“We’ve been working closely with the Arnold Clark team for a number of months to create a seamless finance platform. The launch marks one of the most integrated rollouts of our payment platform, creating faster approvals and less administration for busy workshops, while offering customers more convenience and flexibility in how they settle their bills.”

Bumper, formerly Auto Service Finance, works with 2,500 franchised dealers, more than 700 garages and major car brands across the UK and Republic of Ireland. It has helped 100,000 drivers to fund their servicing and repair bills. It was co-founded by CEO James Jackson (pictured left) and Allman.

AM interviewed Allman about Bumper’s plans for 2021 in July. Click here to read more about the aftersales finance provider.

Click here for aftersales best practice and procurement insight

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