Benfield Motor Group has launched a new aftersales initiative which promises to match any like-for-like price on service and repairs.
Vehicle manufacturers could be harming their customer service by not having comprehensive crash repair methods available for new cars from launch.
Insurer Allianz is expected to announce a mandate for the Thatcham/BSI Kitemark.
Caffyns has been forced to defend the way it runs its business in response to a shareholder revolt.
Russell Curtis, president of the Automotive Distribution Federation in 2004 and 2005, has died after a battle with cancer.
Fiat’s resurrected sport brand Abarth now has its own pre-order website for customers interested in its 500 Abarth.
Ten dealers from Volkswagen UK's network are today headed to the carmaker's headquarters in Germany to receive awards in recognition of the customer satisfaction and aftersales performance.
Nationwide Autocentres, AM repairer of the year, has bought four sites in Bolton, Litchfield, Tamworth and Burntwood since the beginning of 2008.
Sports car importer, Lifestyle Automotive, will bring the Mexican designed and built Mastretta MXT to the UK in May 2009.
National parts supplier sees growth opportunity in US car marques.
The IMI, in conjunction with Hertfordshire Consortium, is offering motor industry businesses in Norfolk, Suffolk, Bedfordshire, Hertfordshire, Essex and Cambridgeshire the opportunity to attend a seminar on managing customer expectations.
An evening of classic songs from popular musicals is being held at motor charity BEN's Lynwood residential home near Ascot on September 6.
Manufacturers are unlikely to outsource large contracts to a single provider in future.
Experts reckon vehicle checks can add up to £40,000 a month to the bottom line.
The Volkswagen Group is to acquire a majority voting stake in Swedish truck manufacturer Scania for €2.8 billion (£2.2bn).
BDO Stoy Hayward has been appointed liquidator of Forest Road Garage in Leicestershire.
David Cameron’s Conservative government has committed to supporting US-style Chapter 11 insolvency rules to save companies from collapsing during economic downturns.
Lotus has released pictures of Project Eagle, its first all-new car since the Elise was introduced in 1995.
A special division at Chrysler hopes to have electric-drive vehicles ready for production in three to five years.
SMMT to review its forecasts for 2008 and 2009.
Ford's new Fiesta range will once again feature the sporty Zetec S trim when it goes on sale in October.
The iconic brand’s parts are competitive but cannot match the independent aftermarket.
Fiat's new television advertising campaign for its revised Grande Punto features the car bouncing on a trampoline.
Fiat and Mini are the only mainstream manufacturers whose average CO2 emissions are now under 140g/km.
BMW will launch an updated version of its 3-Series saloon and touring in September, with subtle visual changes and improved efficiency for most diesel models.
Ferrari has ordered 200 exclusive variants of the Fiat 500 for use by its dealer network in Europe as courtesy cars.
For the third year running, second-hand cars top a list of complaints received by Consumer Direct about defective goods.
Mazda is offering £1,500 free fuel on the CX-7 SUV and RX-8 coupe until the end of September.
Border City Autos in Carlisle has been targeted by vandals for the fourth time since it was opened a year ago by a former bar owner.
Infronics Technologies has launched eZMS, a solution that enables dealers to send individualised, filtered and updated bulk text messages to customers.
