Toyota has been recognised as the highest-ranking automotive brand in the latest UK Customer Satisfaction Index from the Institute of Customer Service.
More than a quarter of PCP buyers are concerned about meeting future monthly payments on their next vehicle due to the impact of COVID-19, according to What Car?.
LSH Auto’s sprawling Mercedes-Benz dealership site in Stockport has begun a recruitment drive to find 15 new members of staff despite embarking on a digitalisation drive during COVID-19 lockdown.
Dealers switching to a digital-first sales model in the wake of the coronavirus pandemic should consider taking making part exchanges an offline process if they want to get the best results, says iVendi.
West Way Nissan believes that its shift to a digital aftersales process during the COVID-19 lockdown period could save it 10,000 hours a year of "productive time".
For many years a bugbear of the motor industry is the transactional and infrequent relationship the car dealers has with their customers.
Car retailers’ efforts to embrace the demand pent-up among new car buyers during COVID-19 lockdown has resulted in an 11.3% rise in July’s new car registrations.
Ford’s chief operating officer Jim Farley will take over from Jim Hackett as the US car manufacturing giant’s president and chief executive (CEO) on October 1.
A survey of over 1,000 consumers who purchased a car through carwow since the UK's first dealership reopenings has confirmed a shift towards digital car retailing across Europe.
Stoneacre Motor Group has continued to drive past its former £1 billion turnover growth target with the acquisition of the Hodgson Newcastle Ltd car dealership group.
The AA has become a potential takeover target as it looks to raise funds to re-balance its books in light of a £2.65 billion debt.
Mercedes-Benz Vans UK staff teamed up with its franchisees to raise over £13,000 for Cancer Research with a series of gruelling sponsored challenges.
Motorway is providing free vehicle collection worth up to £500 for new dealers, to celebrate hitting the milestone of £1.6m in daily sales.
Many will still need time to fully consider the content of the Financial Conduct Authority’s (FCA) final ruling from its motor review and the impending ban on discretionary commission models, published earlier this week.
Toyota has revealed the all-new fourth-generation Yaris ahead of its launch in the second half of 2020.
Used car prices showed their largest monthly price rise for two years on Auto Trader during July, with values rising 4.6% amid signs that consumer demand is continuing to grow.
Pendragon has opened the doors of its new Porsche Centre in Stockport as Porsche Retail prepares to move into its new Mayfair showroom in central London.
Skoda Auto has appointed Thomas Schäfer its new chairman after the Volkswagen Group brand posted a 72% reduction in operating profit for the first half of a coronavirus-impacted 2020.
Hepworth Motor Group has closed its Halifax Mitsubishi Motors in the UK franchised car dealership due to the impact of Brexit and COVID-19 pandemic – with the loss of 10 jobs.
The number of car buyers visiting dealerships that are less than five miles from their home has risen by 65% since the Coronavirus pandemic lockdown started.
Groupe Renault brand Alpine has launched an online showroom where buyers can see and experience the A110 before making a purchase.
Mercedes-Benz Financial Services (MBFS) has become the first car manufacturer finance house to be approved as a fully-accredited Coronavirus Large Business Interruption Loan Scheme (CLBILS) lender.
After recent dire results for Mitsubishi - notably a £1.3bn loss for the last quarter - the firm has decided to focus on faster growing, more profitable markets.
Over 2.6 million vehicles were MOT tested in June as motorists continued to ensure their vehicles were roadworthy, despite the Government’s six-month testing holiday.
Sales of Jaguar Land Rover’s (JLR) long-awaited new version of its rugged Defender 90 4x4 have been delayed until September as a result of the COVID-19 pandemic.
Cambria Automobiles chief executive Mark Lavery has urged his car retail colleagues to lobby Government over an all-out push to Electric Vehicles (EV) which risks catching UK automotive “sleeping at the wheel”.
Auto Trader has launched a new series of webinars in partnership with the Automotive 30% Club, in order to promote greater diversity in the automotive sector.
Mercedes-Benz has revealed the pricing and specification details of its new E Class as UK order books open for both saloon and estate model derivatives.
Environmental concerns are playing a bigger part than ever before in new car buying decisions, with 49% of buyers saying they will consider a hybrid and 33% looking for an electric model.
Auto Trader is targeting further automation of the car sales process following the acquisition of finance, insurance and compliance software platform AutoConvert.
