CitNOW has bolstered its customer support infrastructure with the appointment of a product expert team.
Neglecting to answer inbound calls can lose potential customers lead to bad customer reviews and damage a dealer’s reputation, claims Dragon2000.
A study has revealed that motorists think autonomous cars could be on sale by 2022.
Carwow has raised $39 million (£29.7m) through a round of financing which will be used to further accelerate growth in the UK and internationally.
The FCA has set out its main areas of focus for its investigation into the motor finance industry in the UK.
A used car dealer who failed to pass on £174,450 of proceeds from five cars sold as part of ‘sale or return’ agreements has been disqualified from acting as a director for ten years.
The AM People Conference has announced that Sewells’ Dr Will Holden will deliver a lesson on creating culture.
Analysts from Cap HPI have briefed staff from the Bank of England on the current condition of the UK new and used car markets.
Tesla boss Elon Musk has said the company will be put through "production hell" to ramp up Model 3 production to a volume goal of 500,000.
Independent Motor Auctions will boost the quantity of its used car stock at its recently acquired Blackpool facility as part of a new agreement with Arnold Clark.
Post-Brexit tariffs and trade barriers could add 10% to UK car servicing bills, costing car owners an extra £70 per service, according to research carried out by the SMMT.
Lexus has topped out Auto Express’ latest Driver Power survey for delivering the best customer service from its dealer network.
Vertu Motors has announced the launch of a pioneering apprentice scheme offering the chance for participants to gain a free degree and the promise of an £18,000-a-year base salary.
Demand for supercars amongst London’s super wealthy elite has seen Surrey-based Romans International named as one of the fastest-growing businesses in Europe.
The UK was the only market from the big five in Europe to see a decline in new car registrations over the first half of this year.
Peugeot's new car registrations fell 13.2% in the first half of 2017 and it is has published its finance deals only up until the end of August.
Rolls-Royce has revealed new details and images of its range topping eighth-generation Phantom.
BCA Marketplace profit before tax boosted to £41.1 million and group revenue has increased from £1.2 billion to exceed £2bn.
Car buyers using PCP car finance deals are safe, say motor retailers, but questions remain over clarity and transparency.
Q2 new car registrations rise at just eight car manufacturers as UK consumer spending slows.
People management and PCP car finance figure large in the August issue of AM - Automotive management.
Havant-based Volvo dealership Cambridge Garage will support the development of women's rugby with sponsorship of the Burford Academy for a second year.
Ferrari has launched the New Power15 extended warranty, providing cover for Prancing Horse cars for up to 15 years from the date they are first registered.
Motor finance provider Moneyway has been awarded the Investors in People (IIP) gold accreditation for its commitment to employee satisfaction.
Luscombe’s Leeds has seen used car sales increase by 34.8% in its year end results and says the business has been boosted by industry award wins.
The motor industry is rallying to support BCA’s ‘Paris challenge’ charity bike ride.
Eye-catching headlines led to confusion over the detail of the government’s 2040 ban on new “conventional petrol and diesel” vehicles as many mainstream media outlets initially overlooked the omission of hybrid vehicles from the proposal.
Used car prices “bucked the trend” for a July decline to remain at their most stable rate since 2012, according to Cap HPI.
