BMW is expanding its digital sales platform to Mini and its used cars, but the brand says dealers will always be at its heart
Renault’s dealers rewarded it at this year's AM Awards for a plan that boosted market share and profits, says former sales director Darren Payne.
Arnold Clark’s head of marketing paid tribute to the “quality and creativity” of her team after bringing home the Drum Marketing Awards’ In-house Marketing Team of the Year accolade.
After making headlines with its one-stop online new car sales system, BMW Group UK has secured this year’s overall Digital Initiative of the Year award.
With John Vilums at the helm, one of Perrys’ most challenging dealerships has been turned into one of the most productive.
Arnold Clark Automobiles beat the likes of Peter Vardy, TrustFord, Swansway and Perrys to win Retailer of the Year.
The AM Awards judging panel said Mercedes-Benz "makes products people want, in every sector, with amazing quality, safety and environmental considerations".
Mark Squires launched innovative programmes and practices at his family’s motor retail business, Benfield.
Thanks to its contract hire and fleet team, Swansway's fleet volume, revenue and profit have broadly doubled in three years.
Having recognised staff engagement was poor, Sandicliffe’s bottom-up approach supported the people working there in making the improvements themselves.
The financials and KPIs for Peter Vardy BMW and Mini Edinburgh show it is a strong performer that is still growing solidly in all aspects.
The AM Awards’ auditor BDO said it was “blown away” by Arnold Clark’s clear determination to succeed and improve.
Kia’s third-generation Sportage has secured the distinction of AM’s Used Car of the Year award as a swan-song to mark its final year of production.
Honda’s HR-V has won the hearts, minds and votes of AM readers with its coupé-like looks and impressive practicality.
John Clark Motor Group claimed no other group in the UK was as committed to developing its people – and the AM Awards judges agreed.
Devonshire Motors described its customer service strategy as “very simple and raw”, but it is underpinned by robust processes and measurements.
Crewe Audi’s emphasis on early customer engagement has led to a well defined, slick process.
In two years, Hendy Group’s retail light commercial vehicle team has almost doubled the revenues the group earns from selling LCVs.
Renault was a clear winner in the Franchise of the Year category, voted for by AM readers.
A group-wide resolve to embrace social media has rewarded Perry’s Motor Sales with a vast online following and yet another AM Award.
Automotive Management Live: Where franchised and independent dealers will find everything they need to know about operating a modern showroom and service and repair facility fit for the digital age.
When: November 12 2020
Where: Birmingham NEC
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