The Motor Ombudsman has seen nearly 13,000 consumer contacts in the 12 months since it launched the Stage Two Chartered Trading Standards Institute-approved Motor Industry Code of Practice for Vehicle Sales.
As complex as the modern legal system may seem as first glance, the The Consumer Rights Act of 2015 has actually made it an easier place for car dealers to do business, whilst also protecting the interests of a consumer.
With the recent introduction of Alternative Dispute Resolution (ADR) legislation and the game-changing Consumer Rights Act 2015, the number of claims made by motorists against independent garages, franchise dealers and authorised repairers is on the rise.
The UK’s leading event for motor retailers is going VIRTUAL.
TWO days of insightful, engaging content that Automotive Management LIVE is known for whilst enabling our audience to connect with the full range of suppliers to motor retail, learn and share industry best practice, and discuss how to prepare for the future of motor retail.