Consumer Rights Act

Used Cars 21 Feb

SMTA teams up with Trading Standards to deliver new used car sales guidance
Car Dealer News 19 Oct

Motor Ombudsman ‘on course’ to handle 34,000 enquiries in 2017
Market Insight 19 Sep

Motor Ombudsman counts 13,000 inquiries at first 'sales code' anniversary
Opinion 10 Mar

Guest opinion: The truth about drive on damage and the Consumer Rights Act
Opinion 6 Jan

Guest opinion: The Consumer Rights Act, a quick guide
Car Dealer News 1 Sep

Motor Codes launches new code of practice for sales
Opinion 22 Aug

Guest opinion: Court beckons for those lying to win customers
Opinion 27 Jul

Guest opinion: rejecting a car just got a lot easier thanks to the Consumer Rights Act
Car Manufacturer News 7 Jul

SsangYong and Infiniti adopt Motor Codes best practice
Used Cars 20 Jun

Consumer Rights Act increases used car entry point for dealers
Opinion 3 May

Guest opinion: Managing complaints and safeguarding your reputation
Opinion 18 Mar

Guest opinion: bearing the burden of ensuring T&Cs are fit for purpose
Aftersales 11 Feb

Consumer Rights Act impacts on aftersales delivery, says Moneyway
Aftersales 28 Jan

Trading Standards investigate used car dealers in Somerset and Devon
Opinion 27 Jan

Guest opinion: CRA? Car dealers must grasp the nettle of reform
Supplier News 30 Oct

Law firm urges eagle eyed PDIs due to Consumer Rights Act 2015
Opinion 14 Oct

Guest opinion: small claims cases and court fees set to rise under Consumer Rights Act
Opinion 9 Oct

Guest opinion: the contractual trump card of damage limitation
Manufacturer 5 Oct

Renault first to take on Motor Codes’ Consumer Rights Act training
Opinion 1 Oct

Guest opinion: the Consumer Rights Act and selling used cars

AM webinar - watch now

Winning the online car shopper with conversational approach

Our 45 minute webinar, in association with ContactAtOnce, looked at 'conversational commerce' and how it can help reduce friction for consumers in the shopping experience.

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Automotive Management Live

Automotive Management Live: Where franchised and independent dealers will find everything they need to know about operating a modern showroom and service and repair facility fit for the digital age.

When: November 8 2018

Where: Birmingham NEC

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Service Advisor - No.1 Car Brand | Calling All Customer Champions

15 July 2018, £32000/annum OTE + Excellent Company Benefits

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