Independent car dealers are increasing aftersales revenue by offering V12 Vehicle Finance’s Service Assist package to customers.
Garages are charging up to 60% more in certain parts of the UK for basic MOT and servicing work, according to a new study by Bookmygarage.com.
Franchised dealers are failing to sell almost half of the urgent jobs identified during the service process, costing them more than £400m per year according to new data from autoVHC.
The Institute of the Motor Industry (IMI) has launched a new Advanced Driver Assistance Systems (ADAS) Accreditation for vehicle technicians.
Car dealers could retain more than 60% of customers for MOT and service work if they send timely reminders, according to Marketing Delivery survey.
Dealers using eDynamix’s iVHC vehicle health check system boosted their workshop sales by an average of £112,000 in 2017, according to the Northumberland-based company.
A majority of motorists (53%) would rather trade their car in for a model that can still be serviced by an independent garage, than pay more at a main dealer.
Epyx, provider of fleet service booking network 1link, is devoting "all available resources" to fully restoring functionality after a 24-hour outage.
As many as six in 10 motorists (59%) claim to worry about hidden costs when booking their car into a garage for an MoT, service or repair.
More than four million motorists have had to keep their car off the road in the last two years because they couldn’t afford repairs, according to new research.
AutoProtect has entered the service plan market with the introduction of its Foresight Service Plan, with early trials of the facility seeing dealers’ double conversion rates.
52% of people would use a credit card or savings to pay for car repairs, according to Allianz Global Assistance UK.
Poor vehicle maintenance is burdening small businesses with avoidable costs and downtime, according to research from Lex Autolease.
Drivers looking for a car service or repair show little loyalty to the repairer they used before, research conducted by WhoCanFixMyCar.com reveals.
Automotive Management Live: Where franchised and independent dealers will find everything they need to know about operating a modern showroom and service and repair facility fit for the digital age.
When: November 12 2020
Where: Birmingham NEC
Find out what features are in this month's, and future, issues