Data from Epyx shows that a lower proportion of electric vehicles (EVs) return to the franchised dealer network than equivalent petrol and diesel models.
Bumper has continued to accelerate its interest-free aftersales finance offering with the launch of a customer facing car servicing portal for motorists.
Fix Auto Cheltenham has relocated into its new repair centre following £400,000 investment.
A new digital platform that helps drivers to manage their cars is expected to attract more than 150,000 users by the end of the year.
Batchelors Motor Group managing director Tony Denton has suggested that UK businesses may have to “start treating extreme heat like extreme snowfall” in a bid to better look after customers and staff.
Automotive retail technology provider CitNOW Group will aim to boost its international growth through acquisitions after securing new private equity investment.
Aftersales departments need to be prepared for a substantial change to their business model in the coming years as plug-in vehicle sales create a complex world with lower maintenance and new skills and equipment needed.
Independent garages and franchised dealer workshops are feeling the strain from the cost of living crisis, as their energy costs bite while some motorists are cutting back on maintenance spend.
Demand for GAP insurance quotes and extended warranties for alternative fuel vehicles (AFVs) is rising year-on-year (YoY), data from Intelligent Motoring shows.
Fix Auto UK has bought Fix Auto Henley-on-Thames and St Woolos Auto Repairs, in South Wales, from franchisees, as it creates a company-owned bodyshop group.
Steer Automotive Group has expanded its footprint with the acquisition of AW Accident Repair Centre.
Vertu Motors has further strengthened its online automotive parts retail business through the £3.5 million acquisition of e-commerce specialist Wiper Blades Ltd.
An acceleration in the number of vehicle technicians training to become EV-ready has pushed back the expected shortfall in qualified aftersales staff from 2026 to 2028, the Institute of the Motor Industry (IMI) has said.
Automotive aftersales finance provider Bumper has appointed Snap-on Business Solutions’ Nick Squire as its new international sales and partnerships manager.
Ferrari is extending its maintenance and warranty packages, providing buyers with up to 15 years’ cover.
Volvo Car UK has doubled the number of contractors within its Temporary Technician Programme (TTP) with Autotech Recruit after the initiative provided over 30,000 hours of workshop support.
Solera has introduced eBay Motors’ live used car retail data to its Audatex Market Value Manager to help insurance claims handlers offer more accurate valuations in a fast-moving market.
Electric and hybrid vehicles are taking longer to repair in bodyshops that petrol and diesel equivalents, due to more "complex" procedures, according to Activate Group.
Nissan GB authorised repairer Andy Middlehurst take on the stopwatch at the Goodwood Festival of Speed’s infamous hillclimb course in a flame-throwing Skyline GT-R R32.
Technicians in the ATS Euromaster network of tyre and maintenance centres have undergone IMI accredited training to work on hybrid and electric vehicles (EVs) safely.
The June issue of AM magazine is here in digital form, free to read, full of insights that will get dealers thinking about their strategy for the future.
TrustFord has increased the aftersales and commercial vehicle offering at its newly re-opened Wimbledon dealership through a £500,000 refurbishment of the recently acquired facility.
Car retailers will be offered insight and advice to help them score success from September’s new seasonal spike in MOT volumes.
Renault Group has acquired online car maintenance provider Fixter, as part of the digitalisation of its aftersales business.
Professor Jim Saker has questioned car retailers' 'customer centricity' after his son's car service quotes varied by over £180.
