ICDP has set aside a “pragmatic approach” to the evolution of motor retail in a new whitepaper which explores the impact of a ‘clean-slate’ shift omnichannel car distribution.
A new whitepaper report published by Capgemini has determined that an agency model for franchised car retail, vehicle subscriptions and monetised customer data are now core elements of a sustainable automotive sector.
Kia Motors UK has issued a recall for its new Sorento SUV after identifying a problem with the vehicles eCall SOS alert system.
Motor industry figureheads voiced concern that there isn't sufficient technician capacity to support the transition to electric cars that UK Government demands.
A record number of vehicles failed their MOT test last year due to faults relating to exhaust emissions, new data suggests.
Former CDK partner programme director and CitNow commercial director, Alistair Jeff, has joined the board of RTC Automotive.
Stoneacre Motor Group has signed a 15-year lease on a 65,100sq-ft Parts and Logistic Hub in Doncaster.
Digital services, such as online video, are improving aftersales conversions for dealers as consumers increasingly choose to interact with new technology.
TrustFord has officially opened a 20,000 square foot service and PartsPlus aftersales centre in Alperton, North-West London, following a £1 million investment in the site.
Lookers’ Kia Stockport car dealership has been named as the Korean car brand’s Dealer of the Year and claimed its Sales Excellence Award at the annual Kia Dealer Excellence Awards 2020.
Garages across the UK are being advised to communicate with customers that vehicle repair and MOT services will remain open during the latest COVID-19 lockdown restrictions.
Over a quarter of in-market buyers would like to have the option to have their next vehicle fitted with winter or all-season tyres instead of summer tyres, What Car? research has found.
Tesla has expanded its UK dealer network to 25 sites in the last year and plans further growth in 2021.
Dealers and independent garages could be inundated with MOT bookings before the end of the year as motorists who took advantage of the Government’s six-month extension in June now require a test.
HR Owen Bugatti has welcomed two unique race cars to its North Acton workshop for routine annual maintenance.
LCV dealers servicing large heavy vans have an customer service opportunity in 2021 when new laws ban the use of tyres aged more than 10 years on good vehicles and minibuses.
Autodata has launched Service Advisor, a tool to help support front-of-house staff quoting and estimating for customers.
The Fix Auto Dagenham business has acquired neighbouring Fix Auto Hainault from owner Roy Watts, who is retiring from the industry.
Harwoods Group has revealed that it will open its new Volvo Crawley dealership in late February 2021 as construction of the new showroom facility nears completion.
Car retailers delivery of a “stunning” used car sales performance recovery from the depths of H1’s COVID-19 lockdown helped to deliver an £53,000 average profit in October, according to ASE.
Bodyshop management system firm InSyPro has been acquired by Solera, in the latest deal to expand the supplier of automotive risk and asset management data and software.
Institute of the Motor Industry (IMI) chief executive Steve Nash and newly-appointed president Jim Saker have said that the “fuel of skills” among car technicians is needed to power Government’s 2030 electric vehicle (EV) ambitions.
Aftersales service plan specialist EMaC has promoted “pivotal team member” Liam Finney to the role of director of commercial partnerships.
Declining new car sales in 2020 are set to deliver a £300 million aftersales revenue decline for franchised car retailers over the next 12 months, according to BookMyGarage.
The Independent Garage Association (IGA) has donated £20,000 to automotive charity, Ben, on behalf of its independent garage members.
