Car owners are being offered the chance to configure their service plans with an online tool developed by eDynamix.
We know that customers are paying on average of 11% more, when they choose a franchised dealer to carry out work.
Brown Brothers Distribution have signed a new long term agreement with Vauxhall to supply paint and dry goods for the Vauxhall Approved Bodyshop Programme.
A survey of 6,000 garages across the UK has identified that franchised retailers charge an average of 40% more than their independent rivals for an hour's workshop labour.
The number of cars on UK roads showing mileage discrepancies has risen by 25% since 2014, HPI has revealed..
A Marshall BMW dealership repaired vandalism caused to a number of cars belonging to local residents after spotting evidence of their predicament on social media.
Motorists have put their support firmly behind keeping the first MoT test for cars at three years.
VehicleVision has secured a three-year extension to its contract with Audi UK which will see it provide the Audi Cam aftersales video solution for the bnrand's dealer network.
The IMI has welcomed calls from Daniel Zeichner MP for licensing of motor industry professionals working on electric vehicles.
The automotive industry has undergone huge transformation over recent decades.
The days of visiting a dealership to book a car service or MoT appear to be on the way out as research shows most motorists want to book online.
Company car drivers have voted for Mercedes-Benz as the best fleet dealer network for aftersales support.
The main failure points at first MoT have been revealed and they include lighting and signalling, brakes and tyre wear and damage.
Fix Auto Croydon has completed the first of a two-phase multi-million pound investment programme following an ambitious premises move.
John Clark Motor Group is partnering with Smartdriverclub to become the first used car dealer in Scotland connect to customers via the business’ loyalty-boosting app.
Independent prestige car bodyshop The Beaconsfield Workshop, which is approved by Lotus, has relocated to purpose-built premises.
Ford is rolling out a Video Check service across its dealer network to provide consumers with greater transparency and improve customer satisfaction.
Honda UK has admitted that there will be “major, major” changes within its dealer network as it prepares to spark the electrification of its range with the launch of a new hybrid vehicle next year.
The creators of a mobile-optimised app to connect retailers to aftersales customers is being offered as part of a free three-month trial.
HR Owen has made an exclusive agreement which will see Accident Exchange become its exclusive accident aftercare provider.
Japanese and German 4x4s and SUVs have the highest MoT pass rates, with the Audi Q3 taking the top spot.
An air ambulance was called to an Arnold Clark dealership after a 55-year-old employee suffered leg injuries in an incident in its workshop.
Safety checks carried out by dealers when servicing cars and vans need to provide “more useful information” to fleets, according to fleet software specialist FleetCheck.
Proposals to reduce MoTs on new vehicles could result in a significant increase in the number of unroadworthy cars and a jump in failed tests.
Aftersales should be a major focus of the March ‘plate change month as retailers look to retain customers in the busiest month of the year, according to Xtime.
