A1 Motor Stores’ head of operations has hailed the recent addition of Motor World Ltd to the motor factor network as a “fantastic addition that shows our intention to build our factor presence in the UK aftermarket”.
Research into motorists’ spending habits has revealed that most will buy 14 cars and spend a total of £212,904 running them during their lifetime.
Manufacturer monopolised access to vehicle data jeopardises competition, innovation and consumer choice according to a coalition of insurers, the automotive aftermarket, dealers, leasing companies and consumers.
McLaren Automotive has delivered the promise of a wider warranty car parc with the introduction of a 12-year extended package for its new car customers.
One in three Mercedes-Benz Vans franchisees will be operating its workshop 24 hours per day this winter to help business customers on the road.
Nissan will provide motorists with connected service alerts in 2017 as it takes the first steps towards connected motoring.
As the importance of the aftermarket continues to grow, along with the range of tools to manage it, but many organisations are missing out on an opportunity.
Volkswagen has appointed Nithia Pillay as its new group aftersales and customer quality director.
GVE London has opened the UK’s first “full service” supercar showroom at a 20,000sq-ft facility offering the ability to maintain everything from a £1m McLaren P1 to an affordable hot hatch.
The manufacture of cars and commercial vehicles has increased enormously worldwide – more than 25% in the last decade alone.
Mahindra, which brought its first electric vehicle, the e2o, to the UK in April, has appointed Paul Haines as its head of aftersales and customer care.
Ford dealers are participated in a new ‘Tyre Hotel’ initiative to give customers the chance to fit winter-specific rubber to their cars as temperatures fall.
Halfords Autocentres is launching a new centralised booking facility.
Main dealer or independent garage: fleet managers have a choice for who to turn to for the service, maintenance and repair of their company vehicles. But how do they reach a decision between the two – or is selecting one of the other depending on the job need the best compromise?
Franchised dealers need to improve consumer perception that they are less convenient than independents and are unable to take on emergency work.
Car servicing provider Servicing Stop has launched image and video verification to improve customer trust.
Automotive consultancy BTC has launched a new version of its electronic vehicle health check software, autoVHC.
Nissan has launched a new online service booking system on its website.
An overview of business performance through all of the core aftersales functions is now available through an app developed by eDynamix.
The Independent Automotive Aftermarket Federation will advise visitors about ‘How to survive and thrive – post Brexit’ at its annual conference.
An arson attack at a Fix Auto bodyshop has led the business to implement its disaster recovery plan.
Kingsway Tyres has invested almost £450,000 in a new autocentre in Retford, with the creation of two new jobs.
Fix Auto Loughborough owner Paul Smith has announced plans to transform a 10,000 sq ft unit next to the existing its bodyshop into a Fix & Go express centre.
Almost one in seven (15%) drivers have put off essential vehicle repairs and servicing because they couldn't afford to pay for them.
With the larger numbers of quality used cars on the market as the result of the recent boom in new car registrations, dealerships have realised the need to invest in smart repairs.
