Arnold Clark has made key recovery experts at Keycare as its exclusive provider of key insurance for new and used car customers in the UK.
Sophisticated software is key to getting accurate valuation estimates that keep customers on-side.
Finance companies have adapted well to enhanced legislation, but say they are working hard to anticipate future changes to the industry.
Car-buyers increasingly expect a seamless online-to-showroom experience, including the opportunity to organise finance options.
Will Brexit provide fresh stimulus and opportunities to the auction and remarketing sectors?
Facing manufacturer target pressure, more dealerships are seeking aid in selling their F&I packages.
Outsourcing can save money, bring in expertise and cut headcount, but dealers say trust and service levels are vital for a supplier partnership to succeed.
Five driven vehicle movement businesses have joined forces to form an on-line business platform for customers and suppliers.
Dealers must measure cost and quality to effectively assess outsourced providers.
Automotive training consultancy BTC has helped to export its sales processes and standards to an Egyptian dealer group which believes that “the UK leads the way when it comes to sales process”.
Andrew Page is aiming to become Britain’s leading distributor of Japanese and Korean car parts after acquiring specialist rival Solid Auto (UK) and recording £192 million turnover.
Peter Watts, Motors.co.uk director of dealer insight, is offering tips for retailers over Winter season.
Valeting companies have grown with the market, but the canny operators are readying themselves for a slowdown.
The way trade buyers operate is changing, NextGear Capital learned on its recent UK wide auction tour.
DCML’s Dealer Car Manager BIK module tool makes the calculation of Benefit In Kind (BIK) quicker, more accurate and less daunting for fleets, according to Sytner Bradford Audi.
WhoCanFixMyCar.com has conducted a study off the back of research showing garages were quoting on average £45 more to women for the same job.
Buyers are making one or two visits at most, because they gain so much information from an online knowledge-base that dealership visits become a final-stage formality. What’s worse? Retailers are failing to capitalise on even that interaction.
Price is at the top of new car buyers’ considerations when buying, according to Carwow.
The director of the NFDA Sue Robinson has commented on the recent speech by London’s deputy mayor for transport Isabel Dedring.
Motors.co.uk has revealed its dealers’ ‘average days to sell a car’ was 48, in June.
Manufacturer warranties are 10 times more likely to encourage new car buyers back to the franchised workshop than service plans, according to Castrol Professional and Trend Tracker.
Sociosciences has developed a free to download app, fronted by Ivan the mole, which scouts Twitter for key phrases to help generate business leads.
Following three years of business growth which has seen the business double in size since 2011, Hitachi Capital Vehicle Solutions is looking to attract new talent in the coming months.
HPI is warning dealers that the proposed Government’s plans to consult on extending the MoT period from three years to four years could see the risk of fraud from clockers escalate.
Used fleet vehicle values rose by 4.2% (£303) and were just above the same month in 2014, according to Manheim.
