Technology
Technology News
- Arnold Clark blackmailed by hackers following cyber attack data breach
- Volkswagen aims to boost EV affordability through V2X trials
- Kia launches EV charging rewards programme
- RAC Dealer Network partners with Vehicles in Video
- Harwoods welcomes ex-Volvo MD Jon Wakefield as CEO and targets tech 'revolution'
- Arnold Clark’s Christmas cyber attack recovery a ‘mammoth task’
- Yeovil independent workshop records six-figure growth since investment
- Stellantis launches ‘immersive’ online car buying experience via Fiat Metaverse Store
- Waylands mitigates against long lead times with automated car handover platform
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5 Minutes With… Ohme mobility director Peter McDonald
Ohme mobility director Peter McDonalds discussed the value of connected home charge points to mitigate against electric vehicle (EV) charging costs and demands on the National Grid in AM's latest '5 Minutes With...' automotive supplier interviews.
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10 minutes with... Journey Energy Solutions managing director Darren Riva
As car retailers across the UK look to combat soaring energy prices with the installation of renewable solutions, AM interviewed Journey Energy Solutions managing director Darren Riva.
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Dealerships must tackle their environmental impact and carbon footprint
Motor retail groups are putting more focus on tackling their environmental impact and carbon footprint through technology and property solutions
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Omnichannel car retail: six areas where customer experience is being 're-shaped'
As the car retail sector becomes increasing digital-savvy, AM's Debbie Kirlew took a look at six key areas where strides are being made towards a true omnichannel customer journey.
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Are part-exchanges keeping pace with car retail's omnichannel customer journey?
There are now more avenues for car dealerships to sell their vehicles than ever before but has the part-exchange process truly embraced the transparency of a truly omnichannel customer journey?
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Car retailers' aftersales retention relies on well-maintained customer data
Accurate customer data has always been important, but the COVID-19 pandemic has created a problem that could be losing service departments tens of thousands of pounds of potential profits each quarter.
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Plugging the gaps for EV-trained technicians
Car retailers' aftersales departments need to take action to keep pace with dramatic changes in the sector such as electrification, automation and digitisation.
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10 minutes with... drivvn chief executive Peter Brown
In the latest of AM's '10 minutes with...' supplier insight interviews, drivvn chief executive Peter Brown discusses online car sales, the ominchannel customer journey and the influence of the agency retail model.
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VIDEO: AM Live serves up online customer engagement best practice
Automotive Management (AM) Live served up a packed agenda of seminars and presentations in three theatres focussing on key aspects of the car retail business.
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VIDEOS: Harnessing digital tools to crack car retail
Online car retail, stock acquisition, reputation management and consumer finance were among the themes explored by speakers at AM Live 2021.
