Changing or upgrading dealership management systems does not always run smoothly – Brayleys Cars and Sere Motors have had very mixed experiences
Live chat can extend a car dealer’s ‘opening hours’, better qualify prospects and increase customer satisfaction, but it takes hard work
Suppliers of dealership management systems (DMS) say they are working hard to meet dealers’ demands for better third-party integration
Suppliers of dealership management systems need to do better on integration with third-party systems, reliability and cost, say motor retailers
Whether aimed at increasing sales, boosting conversion rates or engendering trust, videos can make your dealership more money.
May 25, 2018 is the implementation data of the General Data Protection Regulation governing use of customer data.
Let AM help ensure you are compliant with news, insight and comment in our dedicated GDPR section – and at our February conference.
Find out what features are in this month's, and future, issues
Automotive Management is also available in a printed format on a monthly basis