How close is the industry to a fully-functioning online buying process? These keys may help speed it along.
The mere existence of a website doesn’t guarantee its effectiveness, so how can motor retailers ensure that the web is working for them?
Though volumes of all electric vehicles are likely to grow, there are some fundamental differences in selling hybrids and ‘pure’ EVs
The scale and timing of national emissions policy and local clean air initiatives will have a significant effect on retailers’ PHEV fortunes
Manufacturers’ product pipelines are full of hybrids and pure EVs, but retailers need the right mindset and knowledge to sell them
Delegates at AM DigiTech heard that EVs and online sales will bring dealers massive disruption, but also profit opportunity
Changing or upgrading dealership management systems does not always run smoothly – Brayleys Cars and Sere Motors have had very mixed experiences
Live chat can extend a car dealer’s ‘opening hours’, better qualify prospects and increase customer satisfaction, but it takes hard work
Suppliers of dealership management systems (DMS) say they are working hard to meet dealers’ demands for better third-party integration
Suppliers of dealership management systems need to do better on integration with third-party systems, reliability and cost, say motor retailers
Automotive Management Live: Where franchised and independent dealers will find everything they need to know about operating a modern showroom and service and repair facility fit for the digital age.
When: November 12 2020
Where: Birmingham NEC
Find out what features are in this month's, and future, issues