GDPR could cost UK car dealers who are careless with customer information up to £17.5 million under new EU data protection law.
The government has outlined plans for an outright ban on the sale of conventional petrol and diesel vehicles from 2040 as part of its Air Quality Plan for Nitrogen Dioxide.
The Motor Ombudsman has reported a 13% increase year-on-year in the level of contacts handled by its team of legally-trained adjudicators in Q2 this year.
The chairman of the government's Treasury Select Committee described a visit to Inchcape’s Loughborough Mercedes-Benz facility as “an eye-opener” after accepting an invite to visit from the NFDA.
The Ben charity will take the pulse of those employed in the automotive industry via a survey which seeks valuable insights to help shape its future services.
Ben has launched a new campaign to encourage workers across the automotive industry to have a healthier lifestyle.
As the sales practices around motor financing are increasingly brought into the spotlight, it has become clear that something must change.
Technology from EnquiryMAX has been launched to help dealers achieve full compliance with FCA investigations into PCP sales.
A used car dealer who left 17 customers out of pocket to the tune of £95,000 has been banned from acting as a company director for seven years.
The Financial Conduct Authority has published proposals to require dealers to better manage risks of non-compliance in staff's pay and performance management.
Car retailers have come under fire for their approach to finance sales after undercover newspaper reporters found sales executives were offering new car PCPs to and minimum wage earners and the unemployed.
Ben, the motor industry charity, has revealed that financial worries are the main concern for automotive employees.
The National Francised Dealers' Association (NFDA) has warned dealers of the need to understand the upcoming General Data Protection Regulation (GDPR) in May, in order to avoid "harsh fines".
The Bank of England has told banks to set aside an extra £11.4 billion to protect the economy from a financial crash as car finance and credit card debt lending continues to “increases rapidly”.
An apprentice who hadn't been provided with training or the right equipment suffered broken feet after a wheel swap job ended badly.
The forthcoming EU General Data Protection Regulation (GDPR) may radically change dealers' digital interactions with customers. They need to be ready.
FCA’s compliance consultancy consumer director Andrew Smith has said that “dealers need a dramatic culture shift ahead of the Financial Conduct Authority’s (FCA) 2018 review”.
Seven in ten businesses have not allocated any budget to facilitate compliance with stringent new data protection legislation being implemented in May, 2018.
Podcast service Acast has teamed with Apple CarPlay and Android Auto to enable drivers to listen to podcasts safely.
The NFDA has highlighted the replacement of the Bills of Sale Acts with a new Goods Mortgage Act as the key issue to emerge from a Queen’s Speech.
Car dealers are being targeted by criminals making fraudulent car finance applications. Sgt Kate Jackson of the NVCIS explains how to spot them.
Car warranty provider and maintenance and ownership service MotorEasy has been accredited by The Motor Ombudsman to its Chartered Trading Standards Institute (CTSI)-approved vehicle warranty products motor industry code of practice.
Seven expert witnesses who fabricated evidence about the cost of replacement hire cars – leading to millions in losses and hundreds of redundancies at Accident Exchange - have been jailed.
The Financial Conduct Authority (FCA) has found that Admiral included inaccurate premium amounts in its renewal documents.
The NFDA has urged the Government not to focus “solely on diesel” when it publishes its plan to improve the nation’s air quality.
