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Motor Ombudsman urges consumers to use accredited workshops

The Motor Ombudsman has urged consumers to look out for its logo when considering a workshop for their car’s winter checks and servicing.

And it has produced an online ticklist that consumers can download from its website, to provide a handy one-stop resource which guides motorists through key considerations when having work done at a garage, such as if any quotes and invoices are easy to understand, or whether components such as tyres, lights and wiper blades are all functioning correctly.

“A business displaying the Motor Ombudsman badge on their website and premises, which is centered around a prominent blue tick as a symbol of reassurance, means that motorists can have the peace of mind that the retailer is committed to providing the highest level of care and workmanship,” said a spokesman.

It already offers the Garage Finder, to allow consumers to see all garages within a specific area or postcode that are accredited to its Service and Repair Code of Practice.

Bill Fennell, chief ombudsman and managing director of The Motor Ombudsman, said: “All-year round maintenance of a vehicle is critical. However, winter is particularly a time to make sure that everything is working as it should and that any repairs are undertaken by a garage that adheres to recommended practices. Therefore, we have put together this useful download on our website where vehicle owners can check in one place that they have the main bases covered when it comes to any seasonal maintenance, as this could ultimately make the difference.”

For the next two weeks, social media users can enter The Motor Ombudsman’s winter competition on its Facebook and Twitter pages to be in with the chance of winning a winter car care kit.

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