Customers are being allowed to leave the dealership without having gone through any of the processes that might have allowed them to gain a rapport with the sales staff or add some impetus to make a purchase.
The Hyundai Ioniq - the world’s first car to offer three electrified powertrains on one platform - is now on sale in the UK.
There have been instances of “panic recruiting” since June’s Brexit vote.
Seat Derby and Seat Birmingham are the latest business centre dealerships to benefit from the brand’s new corporate identity.
Inchcape’s UK business is putting increased operational focus on used cars to drive revenue growth now the new car market has peaked.
Simon Franklin has joined leading automotive warranty specialist, The Warranty Group, as head of automotive sales operations, Europe.
Imperial Commercials is now offering live chat following the revamp of its website.
JCT600 has taken 35 more apprentices, bringing the total for the year to a record breaking 185.
A year after their introduction, rules on the sale of GAP have boosted product sales and focused consumer minds on quality and not price
The Government has released more details of the apprenticeship levy, but there has been no movement on the April start date despite industry objections.
Martins Group has appointed Chris Swain as its new franchise director for Renault, Dacia, Nissan and Peugeot.
Hendy Group’s profits are back in the black, according to its latest financial results, after five years of losses.
The European crash test organisation Euro NCAP has urged the public to buy the Fiat Tipo with the optional safety pack.
Mini has released details of the new Countryman SUV range, which includes a plug-in hybrid.
Vauxhall has released images of its new flagship model, the Insignia Grand Sport, in its final stages of development on UK roads.
Strategic focus on used car sales helped Pendragon grow its like-for-like revenues by 5.7% in Q3.
Peter Vardy has attracted criticism from advertising watchdogs, despite dismissing complaints regarding one its ads.
CarVue, the cloud-based garage management system, has been enhanced with new stock management capability.
Hendy Honda Portsmouth has appointed Chris Bacon as its new general sales manager.
Mahindra, which brought its first electric vehicle, the e2o, to the UK in April, has appointed Paul Haines as its head of aftersales and customer care.
Automotive advertisers are now the third biggest spenders in the UK on online banner and video ads, splashing just over £250 million annually.
Skoda is piloting a new approach to selling used cars ahead of revamping its approved used car programme next year.
The last six months have seen a small increase in the number of drivers choosing a franchised dealer instead of an independent garage for car servicing.
Jardine Motors Group is looking for the future stars of customer service with the creation of a new training academy.
June's referendum vote to leave the EU has not impacted buying decisions that come when purchasing a car.
Infiniti UK has appointed Jonathan Reynolds as head of fleet sales from Mazda.
New car registrations in Europe increased by 7.1% in September compared to the same month last year, with 1,495,815 units registered.
A new post has been created by iVendi to help dealers, motor finance providers, car portals and others get the most out of their online finance offering.
Auto Trader has integrated CitNOW web video technology into its sales offering.
Eighteen new apprentices have joined the Mitsubishi Motors network and will now begin training at its headquarters in Cirencester.
