AM’s new Customer Service Summit sees a host of experts take to the stage later this week providing delegates with the latest insights, trends and data on how customers expect their service to be delivered both today and in the years to come.
Bristol Street Motors’ Birmingham Ford dealership has received a top regional award in recognition of its excellent delivery of the Motability car scheme.
Honda has appointed Rebecca Stead as its new head of network development as it bids to “grow its business in all sectors.”
Yorkshire-based dealer group JCT600 aims to have 10% of its workforce enrolled into its ‘Wired’ programme which prepares employees for managerial positions.
Volkswagen Financial Services’ fleet operation has made two key management appointments with the addition of Chris Allgood and Melanie Miles.
This needs an abstractThe Government should make a significant investment in electric vehicle charging infrastructure and industry skills improvement - or the UK risks missing out on major economic benefits.
A showroom manager who pocketed £246,000 in cash swindled from the sale of his employers used car stock has been jailed for 30 months.
Nearly four times as many new car buyers choose connectivity gadgets over safety upgrades when specifying their vehicle, according to research by What Car.
TV presenter Konnie Huq has become a brand ambassador for Mitsubishi Motors.
Cap HPI is expanding its senior editorial team into a centralised data and knowledge hub for international markets, moving Adrian Rushmore to a global role.
An increasing number of used car dealers are taking advantage of the PDI services offered at auction due to a “time is money” approach to stock turn, claims NAMA.
Financial services software specialist Codeweavers will expand its headcount by 30% over the next year as it targets growth within a climate of online research.
The Kia Sportage was the UK’s fastest selling used car in March.
An online test drive operator taking dealer demo vehicles to customers' doors has welcomed former Sytner Group Operations Director Geoffrey Page-Morris onto its advisory board.
David Maloney is to take over as chief executive officer for Volkswagen Financial Services UK on May 1.
Jardine Motors Group will be investing further in its Porsche representation in the London region.
Wessex Garages has halved its Abarth representation through a development which has seen its Bristol Kia operation expanded to include a specialist used operation.
CarShop, one of the UK’s largest car supermarket groups, doubled its pre-tax profits in 2015 as the business continues to grow.
Car dealers can now offer used car buyers a connectivity and telematics package which promises servicing prompts, intelligent roadside assistance and cheaper insurance premiums.
Point of sale consumer new car finance business grew 27% by value and 22% by volume year-on-year in February. New business on new car financing exceeded the one million mark for the first time.
MG is set to add John Stuart Motor Company to its franchised dealer network as it continues to fill its UK open points.
The Car People are preparing to complete the tendering process for a new car supermarket in Warrington – its largest facility to date.
Auto Trader’s latest marketing campaign has helped the automotive marketplace achieve its best ever January, with 59 million visits to the site.
Vauxhall retailers are now able to include brakes, battery and clutch cover in their Network Q extended warranty packages after teaming up with Allianz Global Assistance UK.
RAC Cars’ pledge to shake up the classified motor marketing sector by providing free advertising to dealers looks set to be cut short by a tie-up with Motors.
Online car buying platform Carwow has launched a video review element to its website after recruiting motoring journalist Mat Watson.
The average UK motor dealer made a loss of just over £13,400 in February, matching the 2015 result.
Northallerton car dealership Simon Bailes Peugeot is celebrating the Tour de Yorkshire by providing a fleet of wooden bikes to help the region promote the event.
Chapelhouse Motor Group has added a fifth Suzuki franchise, in Preston, Lancashire.
Peugeot dealership Booths of Ditton is the latest franchised dealer in the French manufacturer’s network to undergo a Blue Box makeover.
