Suzuki GB has signed up to Motor Codes, the organisation overseeing the UK's OFT-approved new car and service codes of practice.
Volkswagen Group UK’s customer quality director, Alison Jones, has accepted the role of vice president for the Institute of Customer Service.
Glass’s has announced its league of fastest selling used cars, and this month sees the Lexus RX400h swooping in to re-take the top spot, followed closely by Land Rover’s Discovery 4.
Jaguar's new F-TYPE roadster will be a low-volume car, despite the interest it has generated, because of the complex manufacturing process for its single-piece all-aluminium bonnet.
The national minimum wage is to rise by 12p an hour to £6.31 for adults and by 5p to £5.03 for 18-20-year-olds from October.
Our research has consistently shown franchised dealers to be more optimistic about future business prospects than their independent counterparts.
Aftersales business will be increasingly dominated by the internet and franchised dealers and their manufacturer partners need to be prepared in order to meet consumer expectations.
Chris Green, founder and sales director of Motoring.co.uk, on the new key questions consumers are asking on the search for their next vehicle - and how some manufacturers are reading the market wrong.
MG will reveal a new compact SUV concept at the Shanghai Motor Show on April 21.
The average values of used cars sold at auction across the board decreased from £5,359 to £5,013, equivalent to a 6% decrease between February and March, according to the latest figures from the National Association of Motor Auctions (NAMA).
Ford has unveiled a 1.5-litre Ecoboost engine, the latest in its family of efficiency-focused turbocharged petrol powertrains.
Auto Trader has warned customers against a third-party website that has been taking payments to sell their cars on the Auto Trader website.
The number of new cars bought by consumers using dealer finance grew by 31% in February 2013 compared with same month in the previous year, according to the latest figures from the Finance and Leasing Association (FLA).
Dealers that use live chat have an opportunity to engage with customers at an early stage of their buying process.
Are car manufacturers now leading the way with social media, providing dealers with adequate guidance and inspiration?
Harratts, the family-owned motor group, is sponsoring the Wakefield Hospice 10k City Road Race and Fun Run for the 12th year in a row.
Marketing budgets for the coming financial year are at their highest level for more than two years.
Family owned Shelbourne Motors is celebrating 40 years in business.
Moving aftersales online will boost profits and increase customer retention: that’s the message from this year’s AM Aftersales Conference which takes place on April 24.
Toyota, Honda and Nissan are recalling around three million vehicles globally - 76,000 in the UK - due to a problem with airbags.
Used car specialist VCARS says UK dealers can learn from our American cousins when it comes to social media.
The Eastern Western Motor Group has renewed its ‘onward mobility’ contract with Accident Exchange for a further two years.
Following the acquisition of Silver Street Automotive's Audi, Volkswagen and Skoda businesses, Marshall Motor Group is expanding its programme with Manheim.
A Leicester dealership has been named the UK's best for customer satisfaction in Motor Codes' Garage of the Year Competition.
Mazda is offering several finance deals to boost sales across its network of 135 dealers with zero deposit offers on all models until June 30.
Top 30 AM100 business Stoneacre Motor Group has launched its own financial services arm.
Vindis Skoda in Bury St Edmunds, Simpsons Skoda in Great Yarmouth and Alex Lawrie Skoda in Liverpool were named as the top three retailers across the carmaker's UK network.
Proposals turn a bodyshop into a new car showroom have hit a hitch after councillors suggested the dealer should relocate elsewhere.
New Chinese brand Qoros is in talks with European markets to establish dealer networks.
Great Wall UK has extended the warranty on its Chinese-built Steed pick-up to boost its attraction.
