customer care

Car Dealer News 15 Mar

Arnold Clark restores ‘faith in humanity’ with free car gift to bereaved family
Retailing 23 Feb

Learn to defuse a customer crisis
Market Insight 2 Jan

Contactability falls short in automotive sector, research reveals
Talent & People 22 Nov

Eight questions to... a parts and customer care director
Car Dealer News 19 Oct

Motor Ombudsman ‘on course’ to handle 34,000 enquiries in 2017
Opinion 19 Oct

Guest opinion: how dealers can build consumer trust and grow aftersales revenue with vehicle health checks
Market Insight 24 Aug

Franchised dealers ‘better inform customers’ of repair costs
Opinion 18 Aug

Guest opinion: tough market requires a relentless focus on sales
Car Dealer News 28 Jun

“Dealers could be missing out on future sales”, study suggests
Car Dealer News 23 Mar

Lloyd Motor Group's Blackpool dealership in the running for global BMW customer care award

Automotive Management Live: Where franchised and independent dealers will find everything they need to know about operating a modern showroom and service and repair facility fit for the digital age.

When: November 8 2018

Where: Birmingham NEC

Days

Hours

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AM Jobs

Academy Manager

22 June 2018, £Competitive + benefits

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AM Best UK Dealerships To Work For 2018 teaser

AM webinar - June 26 11 - 11.45am

Winning the online car shopper with conversational approach

Our 45 minute webinar, in association with ContactAtOnce, will look at conversational commerce and how it can help reduce friction for consumers in the shopping experience.

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