Louise Coates, of the Digital FordStore, Manchester Arndale Centre, on a new way of selling cars and always looking for a way to exceed buyer expectations
In an era of video-on-demand, Netflix and YouTube, dealers can take advantage of 24/7 screen access to reach their customers.
Wendy Harris, CarGurus’ VP of European sales, on why car dealers face a challenge in establishing where leads came from in the offline-to-online journey
Though volumes of all electric vehicles are likely to grow, there are some fundamental differences in selling hybrids and ‘pure’ EVs
The scale and timing of national emissions policy and local clean air initiatives will have a significant effect on retailers’ PHEV fortunes
AM asks a range of experts what selling cars in 2030 will look like
How will car dealerships be shaped by still-emerging technologies? We ask suppliers, dealers and industry experts what changes we can expect.
Are SUVs the new MPVs? Will driverless vehicles kill off new car sales?
The publicly listed AM100 groups have taken wide-ranging approaches to debt, acquisitions and turnover targets
Delegates at AM DigiTech heard that EVs and online sales will bring dealers massive disruption, but also profit opportunity
The growing exodus of non-UK nationals in the run-up to Britain's planned departure from the EU threatens dealers’ operations
Changing or upgrading dealership management systems does not always run smoothly – Brayleys Cars and Sere Motors have had very mixed experiences
From manufacturer loans to remortgaging your home, AM looks at the ways dealers can start or expand their dealerships
Car dealers endure more cash flow volatility than most businesses, but good forecasting, careful stock management and good communication can calm the waters
There is a growing gap in how dealers at either end of the AM100 approach debt, but the resilience shown by both groups should please investors and bankers.
David Wild, Domino’s Pizza Group chief executive, said it is in carmakers’ interests to treat franchisees well, but dealers still need to be aware of disruptors
AM spoke to industry experts to find out if some of the motor retail industry’s long-held beliefs still apply today.
Learn the lessons of the UK’s most profitable dealer groups with ASE's profit clinic at the Automotive Management Live exhibition.
There may be some softening of demand over the year, but PCPs make getting a new car very affordable in comparison to HP or outright purchase. That way of funding their vehicle is very much part of the consumer psyche now.
The current car ownership model is ‘irrational’ and driverless cars will become a reality, but there are plenty of opportunities for the dealers.