Franchised car dealers saw a 32% rise in online enquiries for used cars in Q3 as web-based new car enquiries fell by 8% over the same period, according to DMS provider Dealerweb.
It’s a popular sentiment that the younger generation - often known as Millennials - simply aren’t interested in buying cars. At least, not in the way that their parents did.
Personal data is at the core of most businesses and forms the basis of a wide range of activities, from sales and marketing to customer relationship management; but the ways we are able collect, store and use it are set to undergo a radical overhaul.
The Independent Garage Association (IGA) is set to “create a stir throughout the industry” by carrying out a comprehensive study of consumer websites.
Benjamin Grant, digital marketing manager at Donalds Group on ensuring digital return on investment and the enduring importance of face-to-face marketing.
Finance must no longer be an afterthought as consumer habits shift away from “bricks and mortar” to “clicks and mobile”.
Online car retail portal Tootle raised £2.5m of funding via an investment round led by Hambro Perks, bringing the total amount raised for the start-up to £4.3m.
Law firm TLT has spelled out its top five GDPR compliance tips ahead of its masterclass on the new data protection legislation at Automotive Management Live.
Mercedes-Benz has opened its newest pop-up brand showcase in Selfridges at Birmingham's Bullring as part of its Live and Loud AMG anniversary celebrations.
FCA Group’s flagship Motor Village UK dealership has continued to be a draw for visitors with an exhibition of photographs and artwork related to British pop icon David Bowie.
Some companies are breaching current data laws in their efforts to comply with GDPR, the new EU data regulation, a lawyer has warned.
There is a growing gap in how dealers at either end of the AM100 approach debt, but the resilience shown by both groups should please investors and bankers.
Pendragon has been engaging car enthusiasts with its programme of Stratstone Car Café events throughout the spring and summer.
The automotive industry, like the rest of the world, is becoming increasingly reliant on digital relationships, both business and personal.
Morgan Motor Company will look to attract new customers to its 15-strong dealer network as the iconic British sports car manufacturer hosts its inaugural National Morgan Dealer Open Day.
A third of car dealers believe the cost of technology investment is a threat to their business’s future growth and profitability, according to new research from Santander Consumer Finance.
Seat will be the first car brand in Europe to integrate Amazon’s Alexa voice service into its vehicles.
Fords of Winsford group marketing manager Nathan Quayle will reveal how data analytics helped drive the business’ online strategy when he takes to the stage at Automotive Management Live.
CitNOW has been named as the 59th fastest-growing tech company in Britain as it achieved Sunday Times Hiscox Tech Track 100 status for the second year in a row.
iVendi has released its latest online retailing report, which hopes to work towards creating an industry-standard method of measurng online motor finance.
GForces will aim to help retailers improve their service through transparent customer feedback with the help of a new partnership with review platform JudgeService.
One satisfied Jaguar Land Rover customer was “amazed at this level of support on a Sunday evening,” and went on to say, “It really raises the service bar.”
Dealers whose websites go without SSL certificates will have their rankings penalised by Google, Dragon2000 has warned.
Peugeot geared-up the promotion of its online retailing platform with the creation of “the world’s smallest car dealership” but will it be enough to reach a 6% UK market share target by 2020?
Peugeot has taken the concept of smaller dealership facilities to new levels by adapting a traditional red telephone box into a 0.8 square-metre ‘showroom’ in London’s Russell Square.
