Four-fifths of UK motorists have felt garages ‘held their cars hostage’ following a service or MOT, a new survey carried out by Fixter has revealed.
The Independent Automotive Aftermarket Federation (IAAF) has promoted Mike Smallbone to the position of head of membership development.
Franchised car dealers should be working to highlight the risks of cheap alternative tyre suppliers after a Trading Standards investigation revealed that 139 of the 152 part-worn outlets were selling illegal and unsafe tyres to unsuspecting motorists.
SsangYong Motors has announced that customers will benefit from a year’s roadside cover as part of a new three-year partnership with Allianz Partners.
The Motor Ombudsman has revealed that despite an upsurge in demand for assistance, the 10-year anniversary of its Service and Repair Code reveals a positive picture of the UK's automotive sector.
Green Flag research has revealed that Londoners spend the most on unnecessary motor repairs.
Lookers’ Guildford Audi showroom is undergoing a £3 million redevelopment programme which will aim to improve efficiency by increasing workshop capacity and reducing customer waiting times.
Stoneacre Motor Group has boosted its Stoneacre Academy offering for apprentices and staff development with the creation of a new Technical Training Facility at its Goole FordStore.
AutoVHC data has found that over 40% of UK motorists left car dealerships' workshops without having ‘red work’ maintenance completed during June 2018.
Pendragon has announced a deal with St John Ambulance which will see it install defibrillators at all of its UK car dealerships in anticipation of EV-related incidents.
Lookers chief executive Andy Bruce has said that the he expects the car retail group to “meet market expectations for the full year” after reporting a 5% rise in turnover to £2.58m during the first half of 2018.
The Vehicle Damage Assessor (VDA) Standard has been approved and published by the Institute of Apprenticeships, AutoRaise has announced.
iVendi has identified the next big challenge for digital dealers as integration of add-on sales.
RAC and Assurant have announced a three year agreement extension as they target franchised dealer sector.
The Institute of the Motor Industry (IMI) has announced the roll out of its Autocare Technician Level 2 Apprenticeship Standard.
The Independent Garage Association (IGA) MOT Tester training courses are now more widely available to aftersales providers thanks to a development of the scheme delivered in partnership with Progress Recruitment Solutions.
The independent police watchdog has warned West Midlands Police to carry out more effective ammunition after dealership staff detonated a grenade left inside a vehicle.
BMW UK has said that it is embarking on a technical campaign to examine its diesel vehicles' exhaust gas recirculation modules after the brand made the decision to recall 324,000 cars due to a risk of engine fires.
The Advertising Standards Authority (ASA) has ordered engine decarbonisation specialist Terraclean to withdraw an advert which claiming that its treatment would keep a vehicle’s fuel system and associated components running efficiently – branding it “misleading”.
Mitsubishi Motors UK has welcomed Annette Baber Smith as its aftersales training manager to its dealer training academy.
Kia Motors UK has appointed a new aftersales director after Hamish McCowan brought an end to 23 years with the business by announcing his retirement.
Redhill Honda welcomed S2000 owners for its fourth annual open day on July 28 at its dealership on Brighton Road.
WhoCanFixMyCar.com has secured £4 million from investors including Shell Ventures, Sir Trevor Chinn, Active Partners and Venrex Investment Management.
Bosch's new technician training centre has laid a path for the evolution of aftersales and will serve to encourage “pride in the brand”, Group Renault’s Mark Crockett has said.
UK dealers saw profitability increase by 74% during Q2 this year, despite a slight slip in June’s performance, according to the latest figures from ASE.
