Paint and upholstery protection, valeting and SMART repair can boost customer service scores as well as your bottom line.
Car dealers are targeting corporate customers with services such as free collection and delivery and night-time servicing
Dealers, manufacturers and suppliers tell AM how the franchised sector can win back aftersales business.
What can franchised dealers learn from their fast-fit rivals?
Warranties offer dealers increased revenues and retention from reassured customers.
Competition among companies providing products and services to automotive retailers is fierce. Car dealers tell us what sets a potential partner apart.
When it comes to car maintenance, there’s a common assumption: Londoners pay more than anyone else. It stands to reason: higher rents, higher wages.
Half-price MoTs, servicing from just £50, free wiper blades with every service, free chicken wings with every MoT - on every high street, every van, every industrial estate, garages and dealers promote remarkably low car servicing prices.
The value of the UK car body repair market has fallen by 34% the years 2004 to 2014.
Continuing our special reports into the service, maintenance and repair market WhoCanFixMyCar.com looks at at how cars ‘age’ - what happens to service/repair bills as a car gets older?
Automotive Management Live: Where franchised and independent dealers will find everything they need to know about operating a modern showroom and service and repair facility fit for the digital age.
When: November 7 2019
Where: Birmingham NEC
Find out what features are in this month's, and future, issues