The Financial Conduct Authority has shifted its expectations of finance firms and dealers from the old "treating customers fairly" principle to now an adage of "put their customers' needs first".
Batchelors Motor Group managing director Tony Denton has suggested that UK businesses may have to “start treating extreme heat like extreme snowfall” in a bid to better look after customers and staff.
The Government has launched a consultation to end the sale of fossil-fuelled motorbikes and mopeds by 2035.
Defibrillators have been installed at 60 Hendy Group sites across the south and southwest, following £36,000 investment.
Independent garages and franchised dealer workshops are feeling the strain from the cost of living crisis, as their energy costs bite while some motorists are cutting back on maintenance spend.
A new one-card system that allows electric vehicle (EV) divers to connect to Scotland’s charging network is being piloted next week.
The domestic electric vehicle (EV) smart charge points that become compulsory on UK homes from this week could usher in a new era of travel taxation and energy rationing, it has been claimed.
Bacon baps, Bran Flakes and baked treats will all be back on the menu as Ben’s Big Breakfast charity fund-raising event returns for 2022.
A trial to determine whether to refund a woman who bought a £142,000 Bentley Bentayga luxury SUV only to find it could not tow her caravan could set a “significant precedent” for car retailers.
UK inflation reached a 40-year high of 9.1% as the pricing pressures forcing car buyers to think twice about their next purchase continued to intensify.
National Franchised Dealers Association (NFDA) chief executive Sue Robinson has welcomed Government’s decision to reform the Customer Credit Act – branding it “outdated”.
Rising fuel prices have made almost half of car buyers more likely to switch to an electric vehicle (EV) for their next purchase.
Stellantis UK boss Paul Willcox has asserted that Government’s decision to axe its electric vehicle (EV) does not support ambitions to “move to a fully electric future”.
Government’s axing of its plug-in car grant (PiCG) electric vehicle buying incentive will “heavily disincentivise EV adoption”, according to the National Franchised Dealers Association (NFDA).
The chair of the House of Commons Education Select Committee Robert Halfon MP has visited Bristol Street Motors Harlow Peugeot Service Centre to hear about a £1m investment in the site.
New competition rules (and guidelines) governing supply and distribution agreements in the automotive sector, came into force in the UK and European Union on June 1, and the National Franchised Dealers Association has.pledged to continue to assess the possible scenarios affecting dealer and OEM relationships.
Ben will visit small and medium-sized automotive businesses across the UK as it takes its health and wellbeing services on a UK roadshow to coincide with national Conversation Week (May 23 to 29).
Vertu Motors is installing defibrillators in all its dealerships at a cost of more than £100,000.
The UK Government’s Electric Vehicle Homecharge Scheme (EVHS) has now helped to fund 291,549 domestic electric vehicle (EV) charge points since its launch in September 2014.
Ben is aiming to tackle loneliness with the launch of a social anxiety programme to coincide with Mental Health Awareness Week (May 9-15).
Dealers are being warned to stop using misleading terms in their adverts, by the Financial Conduct Authority (FCA).
Ahead of Mental Health Awareness Week (9-15 May 2022), LSH Auto has trained 23 more colleagues as Mental Health First Aiders.
The Independent Garage Association (IGA) has slammed suggestions from Transport Secretary Grant Shapps that the UK Government could scrap annual vehicle MOT tests in a bid to tackle the cost of living crisis.
Tara Williams, chief risk and compliance officer, AutoProtect Group, shares some insights into the likely impact of the Financial Conduct Authority shining the spotlight on finance and insurance's appointed representatives and their principals.
Shoreham Vehicle Auctions (SVA) has announced plans to introduce a new health and wellbeing strategy for its employees and deliver a net zero emissions strategy.
