Dealers should ensure they have extra team members available to manage enquiries on Tuesdays
After months of planning and development the new website for AM-online is here to help car dealers find the news and insights that will help their teams.
Swedish tech business Phyron has significantly upgraded its Artificial Intelligence (AI) powered video creation software to transform regular 2D photographs of cars into 3D images.
AM's 2024 Spotlight on Customer Experience & Retention Report for UK car dealers has just been published free here. It examines topics including effective post-purchase communications with customers, car dealers' complaints handling and online review processes, educating ICE car owners about electric vehicles, and identifying revenue streams as the EV aftersales parc continues to grow.
Vospers has rolled out new digital imaging technology across its 27 locations across the South West of England to boost its customers’ online experience.
Car dealers are working harder to engage customers as new and used vehicle supplies improve while consumers continue to be concerned about the high cost of cars.
Northwest-based prestige retailer Williams has won the National Marketing Award for the second consecutive year at the BMW Retailer of the Year awards.
Hatfields Group is rolling out new technology to improve the customer experience and secure their data using advanced secure cloud computing.
Online car dealer Cazoo is beginning to sell off its used car stock, transporters and customer care centres as it has announced it will switch to a new business model as a car marketplace, competing with rivals such as Auto Trader, eBay Motors and AA Cars.
Mike Allen, former automotive analyst and now MD of Cambria Private Capital, shares views on technology playing a crucial role in connecting the buyer to the dealer
Online marketplace Carwow has acquired automotive content and commerce media business Autovia
Localise is making the long-awaited Google Vehicle Ads available to dealerships as part of a pilot scheme.
Almost half of dealers (48%) are planning to use social media as a key used car marketing tool this year, according to new research.
ITV's coverage of the Guinness Six Nations rugby union tournament will again be sponsored by used car marketplace Motorway, for the third consecutive year.
Škoda UK is teaming up with Chelsea Women to boost engagement with female audiences and showcase the brand’s range of cars.
Artificial Intelligence (AI) is perhaps an emotive subject, but it’s not just a buzzword
An AM Live session featuring Raj Lyons Chohan, chief executive of Affinity EV, and panellists Andrew Mouat, head of smart mobility at Scottish Power, Euan Cameron, marketing director for Peter Vardy, and Jacqui Barker, global OEM director for Keyloop, shared their insights on the challenges, opportunities and strategies for delivering an enhanced EV customer experience.
Amber Andrews, digital marketing manager at Jardine Motors Group, has revealed the small changes dealerships can make to enhance their online presence.
Auto Trader is increasing its marketing investment by 23% year-on-year in Q1 next year as part of a push to reach more UK adults.
Online searches for used cars are expected to see a traditional bounce in the days following Christmas, according to Motors.
It’s time for dealers to maximise all revenue opportunities by focusing on the basics – and using all the data available.
Be quick, accurate and timely with your customer communications and ensure your data is accurate, and the agency model can provide plenty of dealer sales opportunities.
Carwow has unveiled a comprehensive new global rebrand to support its ambitious growth plans for the UK, Germany and Spain
Santander Consumer Finance UK has partnered with Dealer Auction to handle the collection, processing and remarketing of its end-of-term MG vehicles.
