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Opinion
Evolving customer service in the connected car era, guest opinion
The emergence of the connected car has transformed the automotive industry.
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Opinion
Taxation’s threat to Ultra Low Emission Vehicles, a guest opinion
There is widespread agreement that climate change is a major threat to our futures and the motor industry is taking an innovative lead by developing alternatives to the traditional carbon producing internal combustion engine (ICE).
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Opinion
Car sales still need a non-digital approach, a guest opinion
The average British adult spends around 5.9 hours per day consuming digital media, with over half of this spent on smartphones and tablets.
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Opinion
PSA Group 'no deal means no investment' warning is no surprise
PSA Group, the French automaker that owns Vauxhall again warned this week that it could pull production from its Ellesmere Port plant in the UK if the plant becomes unprofitable after Brexit.
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Opinion
Mercedes-Benz’s 25% online car sales target ‘conservative’, says iVendi
While Mercedes-Benz’s aim to complete 25% of new car sales online by 2025 are a welcome development in motor retail the German manufacturer’s targets could be considered “conservative”, says iVendi.
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Opinion
Why I like hard-working, straight-talking car people
Most people in the motor retail sector do not come from privileged backgrounds, unlike Jo Johnson, MP, and his brother, Boris
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Opinion
Low overhead absorption is damaging OEMs and car retailers, a guest opinion
Original Equipment Manufacturers (OEMs), their National Sales Companies and franchised car retailer networks need to upweight plans to stop the erosion of overhead absorption across the franchised sector, if the viability of their operations is to be improved and customer confidence maintained.
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Opinion
FCA calls time on Buy Now Pay Later interest charges, guest opinion
The Financial Conduct Authority (FCA) recently announced forthcoming changes to what has been a controversial area of consumer credit lending.
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Opinion
Europe and the rise of fast fit operations
Britain's entry into the Common Market reshaped the service sector
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Opinion
A licence to communicate should drive car retail, a guest opinion
Modern car buyers bring new expectations, but also new opportunities for franchised dealerships.
