AM Executive Breakfast Club

David Wild, chief executive, Dominos Pizza Group

‘Carmakers are not going to thrive unless dealers thrive’

David Wild, Domino’s Pizza Group chief executive, said it is in carmakers’ interests to treat franchisees well, but dealers still need to be aware of disruptors

New vehicle retailing 21 Aug

jonathan margolis technology writer for the financial times

‘Nobody spends enough time thinking about the future’

The current car ownership model is ‘irrational’ and driverless cars will become a reality, but there are plenty of opportunities for the dealers.

New vehicle retailing 18 May

Former Superdry CFO Chas Howes on the risks and benefits of going public

Stock market flotations offer huge opportunities, but retailers need to make sure they are prepared, Superdry's Chas Howes told the AM Executive Breakfast Club.

Buying habits & trends 20 Feb

Award winning Financial Times technology expert to share insight with franchised dealer bosses

Jonathan Margolis, a London and New York-based technology journalist, and Financial Times’ columnist will be the next guest to share his insight with franchised dealer bosses at the AM Executive Breakfast Club.

13 Feb

Car dealers should ‘stop treating employees like children’

Trusting staff to use their best judgement at work helps them to be more innovative and productive, says Lucy Adams, the former head of human resources at BBC.

People leadership 3 Jan

Former financial boss of retail giant to share insight with dealers at AM event in November

The former financial boss of UK clothing giant SuperDry who helped take it from small beginnings in Cheltenham to more than 200 stores, will share his brand-building insight with dealers in November.

22 Sep

HR director at 'turbulent' BBC during Savile scandal to share insight with dealer bosses

The HR director at the BBC during some of its most turbulent times, including the Jimmy Savile scandal, is to speak to senior dealer executives.

27 May

'Elite' business mentor to share insight with dealers at AM Executive Breakfast Club in April

A member of The Entrepreneurs Business Academy – who retired at 45 - is to speak to members of the AM Executive Breakfast Club.

16 Mar

Join top dealer group bosses at exclusive AM customer service and leadership event

Customer service, leadership – and what and what businesses everywhere can learn from the highly competitive and challenging aviation sector are topics set to be covered by the speaker at the next AM Executive Breakfast Club meeting.

23 Oct

Former England cricket captain Graham Gooch to speak at AM event

Former England captain Graham Gooch is the guest speaker at the next AM Executive Breakfast Club meeting in London on July 17.

22 Jun

Cricket legend Graham Gooch to speak at July's AM Executive Breakfast Club meeting

Former England cricket captain Graham Gooch is the guest speaker at the next AM Executive Breakfast Club meeting on Friday, July 17.

18 May

Car dealers must celebrate what they are good at, says Marks and Spencer customer service chief

Car dealers need to break down customer service into product, environment and service and then get the balance right, says Jo Moran, M&S customer service head

Customer service 6 May

Make time for creative thinking in your business

Creative thinking is essential for success car dealers must set time set aside for it, lecturer and author James Bannerman told the latest AM Executive Breakfast Club

People leadership 11 Jul

AM Executive Breakfast Club with Richard Peers: How customers want digital interaction

Richard Peers, Microsoft business development lead, told members of the AM Executive Breakfast Club in London that dealers should look at bridging the gap between their physical and digital showrooms and their businesses should move to reflect the way consumers want to engage with them.

Buying habits & trends 18 Jul

AM Executive Breakfast Club: From Gulf War prisoner to MBA champion

The latest AM Executive Breakfast Club speaker is RAF pilot John Peters, who was shot down over Iraq in 1991 and taken prisoner for 47 days. Peters now runs an MBA course at Aston Business School focusing on leadership.

29 Jan

AM Breakfast Club: Serving up right service to bring in new business

Former head of customer service at John Lewis Andrew McMillan spoke at AM's latest Executive Breakfast Club and shared his top tips on how to build loyal relationships and customer advocates.

17 Mar

To get the latest AM-Online
content direct to your inbox