KPIs
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Market Insight 3 SepAverage dealership profits rose in July to £147, says ASE
July’s trading was just above break-even for the average franchised dealership, according to data from ASE.
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Market Insight 5 JulMay markets left franchised dealerships with average £10,000 loss
Franchised dealer profit figures for May show on average a loss of almost £10,000 per site, according to data from ASE
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Car Dealer News 20 MarJ & A Rigbye & Sons scores Citroën awards hat-trick
J & A Rigbye & Sons was named Citroën UK's retailer of the year as it scored an awards hat-trick and the brand hosted ‘The Party of the Century’ to celebrate its 100th anniversary.
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Opinion 14 JanHow car dealerships should measure success in 2019, guest opinion
The dealer landscape looks very different today than it did 10 years ago. Rapid advancements in technology, the demand for a short lead-time from buying decisions to delivery, and changes to legislation and regulation leave dealerships scrambling to stay ahead of the curve.
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Car Dealer News 2 AugAverage dealer profitability up 74% in Q2, says ASE
UK dealers saw profitability increase by 74% during Q2 this year, despite a slight slip in June’s performance, according to the latest figures from ASE.
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Car Dealer News 28 MarRolls-Royce Motor Cars London scoops Global Dealer of the Year award
HR Owen’s Rolls-Royce Motor Cars London site has been named Global Dealer of the Year at the Rolls-Royce World Dealer Conference, held at Goodwood.
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Market Insight 3 Oct
Dealer profits slip further after worst August profitability in five years
Franchised dealers have continued to take a hit to their profits. Data from ASE Global shows in August the average dealership lost almost £17,000.
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Market Insight 8 FebCustomer satisfaction: focus needs to fall on getting it ‘right first time'
Automotive was the only sector which saw fewer customers receive top service first time around in 2016, according to the findings of the UK Customer Satisfaction Index (UKCSI).
