Artificial intelligence will help dealers improve their communications with customers in the months and years ahead, delegates at Automotive Management Live 2019 will learn.
Live chat and messaging are well established, but dealers are turning to technology and outside expertise to keep track of conversations
Contact At Once! sales director Thom Coupar-Evans will reveal how car dealers can ‘join the dots’ to achieve better customer communication and reveal insight from Robins and Day’s roll-out of Apple Business Chat.
Moneypenny has hosted a unique training day for its automotive live chat and telephone answering receptionists with Mazda UK.
Click Dealer’s partnership with Visitor Chat has seen 187 retailers subscribe to its new live chat service, since January.
Live chat can extend a car dealer’s ‘opening hours’, better qualify prospects and increase customer satisfaction, but it takes hard work
GForces has become the exclusive UK supplier of Gubagoo live chat, text, video, and messenger solutions to dealers.
Call handling firm Moneypenny is expanding to provide 'always-on' 24/7 online live chat overflow support.
Peter Vardy has teamed up with eCommerce specialist Eysys to streamline the marketing of stock online via its Auto Ad Builder “mass ad creation tool”.
Car dealer Swansway has partnered with VEE24 to bring real-time live chat to its website customers.
Car dealers are being promised the highest level of transparency and quality of business in a new trading portal launched by former Autotrademail staff.
Automotive Management Live: Where franchised and independent dealers will find everything they need to know about operating a modern showroom and service and repair facility fit for the digital age.
When: November 12 2020
Where: Birmingham NEC
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