MOT centres carried out over two million tests during COVID-19 coronavirus lockdown period as many motorists chose not to take advantage of the Government’s six-month exemption.
Car supermarket Fords of Winsford is the latest business to join the RAC Dealer Network.
Pendragon’s Pinewood Technology has launched a new online payment feature for car retailers’ aftersales departments – enabling customers to pay before collecting their car.
A new COVID-19 aftersales whitepaper has questioned whether franchised car retailers are properly prepared for a June surge in servicing demand – and continued peaks and troughs to follow.
There has been an increase in the number of car owners searching for information on how to tackle issues with car brakes, batteries and tyres.
Arnold Clark chief executive Eddie Hawthorne has admitted that the car retail group’s apprentices will see their training “set back by a year” as a result of the COVID-19 crisis.
A new type of customer has emerged, the super-savvy, super-confident. These are the people buying pure electric vehicles (EV) during a pandemic, giving double digit growth in a market which is otherwise hardly moving.
HR Owen service manager Paul King has raised over £3,000 for NHS Charities Together with a 197-miile, 10-hour COVID-19 cycling challenge.
JCT600 has opened the doors to a new £1 million Ferrari supercar service centre in Newcastle ahead of the opening of its new Leeds showroom later this year.
Lexus’s franchised retail network has taken the Japanese premium car brand to the top of a What Car? ranking of the UK’s top car service and maintenance providers.
Almost 1.1 million unroadworthy vehicles are set to return to the roads as lockdown begins to ease, according to new research by Kwik Fit.
Volvo Car UK is pushing to deliver a contactless app-based aftersales payment facility for customers as it continues to digitise its franchised car retail network.
Caffyns has praised its employees' response to the COVID-19 crisis as “outstanding” as it revealed the mitigation measures taken by the business in a trading update published this morning (May 27).
Arnold Clark-owned Autoparts UK has implemented strict social-distancing measures throughout its headquarters in Glasgow, after recently reopening its branches.
Next month the Independent Garage Association (IGA) will launch a COVID-19 compliance certification scheme for independent workshops wishing to demonstrate to their customers that the environment is safe.
Hendy Group has completed the reopening of aftersales operations across its entire South coast operating area - eight weeks after COVID-19 lockdown began.
The Independent Garage Association (IGA) is urging Government to scrap the temporary MOT extension following Prime Minister Boris Johnson’s “back to work” lockdown easing measures.
The National Franchised Dealers Association (NFDA) has partnered with Auto Trader to enable all Electric Vehicle Approved (EVA) retailers to display their EVA badge of approval on their adverts on Auto Trader’s marketplace.
Automotive payment provider Auto Service Finance (ASF) has secured new investment worth more than £14 million as buy now pay later finance dealers become more popular in the automotive sector.
Automotive aftersales operations have suffered a loss equivalent to 5.8% of their expected annual turnover in the COVID-19 coronavirus lockdown period to May 3, GiPA UK research has revealed.
The initial impact of the COVID-19 coronavirus pandemic resulted in a 43% decline in profitability for UK car retailers during the key March number plate change month, ASE data has revealed.
The Institute of the Motor Industry (IMI) is launching a new programme of webinars to give automotive individuals and businesses practical support as the impact of COVID-19 continues to challenge the sector.
Devonshire Motors has launched a “DM Stay Safe” initiative to reassure customers and employees of stringent efforts being made to sanitise its cars and showroom premises amid the COVID-19 coronavirus pandemic.
Planning for a car retail group’s recovery from the COVID-19 coronavirus lockdown has been likened to “starting a completely new business with your hands tied behind your back.”
Motorists concerns about the impact of extended period of inactivity on their vehicle is likely to fuel car dealers' aftersales operations when the COVID-19 coronavirus lockdown is lifted.
