The manufacture of cars and commercial vehicles has increased enormously worldwide – more than 25% in the last decade alone.
Mahindra, which brought its first electric vehicle, the e2o, to the UK in April, has appointed Paul Haines as its head of aftersales and customer care.
Comparison sites are revolutionising the way drivers choose who services and repairs their cars.
Ford dealers are participated in a new ‘Tyre Hotel’ initiative to give customers the chance to fit winter-specific rubber to their cars as temperatures fall.
To win their business, oil companies are offering dealer groups services and products that add convenience and cut cost.
Halfords Autocentres is launching a new centralised booking facility.
Main dealer or independent garage: fleet managers have a choice for who to turn to for the service, maintenance and repair of their company vehicles. But how do they reach a decision between the two – or is selecting one of the other depending on the job need the best compromise?
With strong performance around new cars, the second-hand sector is coming under scrutiny – but a number of new products are being launched to help.
Franchised dealers need to improve consumer perception that they are less convenient than independents and are unable to take on emergency work.
The 30-day forecourt warranty is dead: now drivers demand long-term, clear protection.
Car servicing provider Servicing Stop has launched image and video verification to improve customer trust.
Automotive consultancy BTC has launched a new version of its electronic vehicle health check software, autoVHC.
Nissan has launched a new online service booking system on its website.
An overview of business performance through all of the core aftersales functions is now available through an app developed by eDynamix.
The Independent Automotive Aftermarket Federation will advise visitors about ‘How to survive and thrive – post Brexit’ at its annual conference.
An arson attack at a Fix Auto bodyshop has led the business to implement its disaster recovery plan.
Kingsway Tyres has invested almost £450,000 in a new autocentre in Retford, with the creation of two new jobs.
Fix Auto Loughborough owner Paul Smith has announced plans to transform a 10,000 sq ft unit next to the existing its bodyshop into a Fix & Go express centre.
Almost one in seven (15%) drivers have put off essential vehicle repairs and servicing because they couldn't afford to pay for them.
With the larger numbers of quality used cars on the market as the result of the recent boom in new car registrations, dealerships have realised the need to invest in smart repairs.
Peter Welch, owner of Scotland’s Ash Garage in Oxfordshire, has voiced fears that Brexit might mean a decade of uncertainty for the car repair industry.
The Retail Motor Industry Federation (RMI) plans to replicate the success of its Midlands training centre with the creation of two more as it looks to increase MOT training provision for garages.
Auto Service Finance (ASF), an interest free payment plan aimed at the aftersales market, has rolled out at its 320th dealership in the UK.
PSA Group's acquisition of Autobutler will see its own network in the UK directly compete on the service with independents for repair work.
SsangYong has expanded its aftersales team with four new appointments following the arrival of Doug Lincoln as aftersales director in March.
