Lexus has changed the way it deals with business customers and fleets by incentivising dealers to deliver ‘exceptional’ customer service as well as registrations.
April’s new car sales were up by 10.4% year-on-year after the slump in April 2017 caused by customers desperate to beat a looming rise in VED.
Startin Group has bought St Peters Peugeot and Suzuki dealership from Hylton Group Limited.
Toyota’s trio of top UK retailers have received the Japanese manufacturer’s Ichiban awards for excellent performance in customer recommendations for sales and after sales service.
Subaru UK is hosting an open house franchising event for prospective franchisees at its Birmingham head office on May 30, 2018.
While dealerships aren’t dead yet, their survival could be under threat if the automotive industry fails to adjust to changing customer expectations. Co-founder and executive director of experience design specialist Foolproof, Peter Ballard, explains how dealerships could safeguard their position by seamlessly joining digital and physical experiences.
Motorline has acquired the freehold car dealership site in Worcester, which was previously home to Nissan and Renault franchises operated by the Hylton Group.
The Agnew Group has opened its revamped Newtonabbey Volkswagen dealership with the addition of a commercial vehicle operation as part of a £2.25 million investment in the franchise.
The Hendy Group is set to expand its portfolio with the addition of a new Mazda franchise in Tunbridge Wells.
Mon Motors' Cardiff Audi dealership got a taste of the lead-generating benefits of customer events when it marked the launch of the RS4 with a Welsh food event for more than 50 VIP guests.
Work is now underway on Waylands Automotive's multi-million-pound Volvo Cars Reading showroom and workshop, with expected completion in November 2018.
Saxon Bridge Automotive has partnered with Buzz2Get enabling customers to gain instant access to vehicle details via their smartphone.
Burrows Motor Company has completed its withdrawal from the Hyundai franchise with the sale of its Doncaster franchise to the Read Motor Group for an undisclosed sum.
Even the most optimistic reading of March’s registrations sees the market fall considerably
Williams Group has unveiled its plans for a £41 million multi-site car retail development in Manchester - featuring BMW, Mini, Jaguar and Land Rover showrooms.
Creating “EV champions” in dealerships could maximise the growing demand for electric vehicles, according to Gain Solutions.
Failing demand for new cars could trigger a more widespread reduction in the UK’s car dealership numbers following Vauxhall’s move under its PSA Group owners, according to the SMMT.
Car dealers turning to the used vehicle market amid falling new car sales have sparked at 9.4% increase in prices at auction, according to data published by Cox Automotive.
Dales Seat Scorrier has been named Seat Dealer of the Year for outstanding performance in 2017.
Vospers has targeted greater aftersales efficiency from its £12m supersite which is scheduled to open in Exeter later this year.
JC Halliday & Sons has officially opened Northern Ireland’s first DS Automobiles dealership, bringing a “taste of Paris” to Eglinton with the new DS Store facility.
Car dealer group Now Vauxhall has closed its dealership in Marlborough, Wiltshire.
Skoda has delivered over 2,000 hours of product demonstrations through its Skoda Live Tour digital showroom offering in its first year.
Coachworks Consulting is calling on car brands to review the soft skill shortfall which is limiting aftersales staff ability to engage with customers.
The news of Vauxhall’s decision to ‘rationalise’ its network of dealerships, ready for a new 2020 strategy, may have come as a shock to some – but predictions over whether this move heralds the first dim tolls of the death knell for the traditional bricks-and-mortar dealership model should be taken with a hefty pinch of salt.
