Labour party chairs of two parliamentary committees are urging the Government to set up an independent public enquiry into £200 billion household debt, consisting of credit cards and car deals.
Some companies are breaching current data laws in their efforts to comply with GDPR, the new EU data regulation, a lawyer has warned.
The not-for-profit organisation launched a new package Ben4Business in hopes to “increase awareness and drive business benefits”.
The Motor Ombudsman has seen nearly 13,000 consumer contacts in the 12 months since it launched the Stage Two Chartered Trading Standards Institute-approved Motor Industry Code of Practice for Vehicle Sales.
The automotive industry, like the rest of the world, is becoming increasingly reliant on digital relationships, both business and personal.
Santander Consumer Finance (SCF) has launched a series of free videos to enhance customer understanding of car finance options.
The Motor Ombudsman has revealed that 54% of young drivers do not know where to turn when selecting a dealership from which to buy their new car.
eDynamix have been certified to the ISO 27001 standard, demonstrating their readiness for new GDPR laws next May.
A gruelling cross-channel swim completed by two teams of intrepid teams from Jaguar Land Rover battle has sailed past its £160,000 fund-raising target – amassing £185,000 for Ben.
More than half of UK drivers would not consider an incentive of less than £3,000 to scrap current their vehicle for a cleaner model, according to research carried out by Carwow.
The question of whether dealers and garages will in future be able to make reminder and sales calls has taken another turn.
Bowker Group has turned to MediaBase Direct to refine its customer data as part of plans to prepare for the introduction of GDPR legislation due to come into force next year.
DMS Navigator has updated its dealer management system to be fully GDPR-compliant and is launching a GDPR ‘data cleansing’ service for its customers.
If manufacturers or the government echo the 2009 scrappage scheme to get diesel cars off the road, the 2040 ban on new diesel sales could be a boon for the UK car industry and for investment.
Go Ultra Low has broadened the appeal of its EV promotions campaign with the announcement that 100 companies have joined its cause - demonstrating their commitment to run eco-friendly fleets.
A salesman at Marsh Wall’s BMW dealership in Chiswick who helped steal cars worth more than £200,000 has been jailed for five years.
The EU’s General Data Protection Regulation comes into force in May 2018 and greatly limits what businesses can use customer data for.
The Institute of the Motor Industry (IMI) has responded to the Government cyber hacking guidelines and called for 'qualified technicians' to help combat the issue.
The automotive finance industry must focus on generating positive messages as it endures a flurry of negative publicity and the growing attention of regulators, according to a panel of industry experts.
The Data Protection Act means organisations must be responsible custodians and be accountable and transparent to consumers about the use of information.
Dealers should subscribe to the ethos of the FCA by offering customers a broader choice of finance providers, says iVendi.
The public is to be given greater control over the personal data companies hold them – including the right to be forgotten.
The FCA has set out its main areas of focus for its investigation into the motor finance industry in the UK.
Car buyers using PCP car finance deals are safe, say motor retailers, but questions remain over clarity and transparency.
Eye-catching headlines led to confusion over the detail of the government’s 2040 ban on new “conventional petrol and diesel” vehicles as many mainstream media outlets initially overlooked the omission of hybrid vehicles from the proposal.
